AddressJoin a team with a commitment to each other; a strong community contribution; and a drive to achieve quality results for clients.
McCullough Robertson is a commercially focused firm, working with reputable national and international clients. We work on big matters but work in small teams. Employees of all levels are given direct exposure to clients and exciting opportunities to get involved in the firm.
Our goal is for every employee to build a rewarding career that is rich with opportunity, satisfying relationships and a sense of achievement. We do this through extensive training and career development opportunities that allow our employees to prosper.
We are backed by a national team of over 400 staff located in Brisbane, Sydney, and Canberra. McCullough Robertson is a big firm, without the attitude.
The Role
We are seeking someone with 2-3 years of experience in a Support Analyst role. The IT Support Analyst is responsible for providing first, second and administrative level IT support on information technology services, business and applications systems and their associated peripherals - in Sydney and remotely to Brisbane.
Skills and Experience
- Excellent customer service and communication skills;
- Good problem solving and troubleshooting techniques;
- Sound technical knowledge to work in our dynamic team environment;
- Excellent time management skills and a focus on delivery; and
- Diploma or a Degree Qualification in IT.
Required Technical Skills
- Demonstrated experience in managing and supporting users, devices, applications and peripherals across Microsoft and Windows environments;
- Demonstrated experience in managing and supporting Microsoft Office 365 and business applications in a corporate environment;
- Demonstrated experience with managing and supporting mobile, telephony, collaboration and audio visual technologies in a corporate environment; and
- Experience with IT service management applications and managing service requests, problem and change management processes.
Benefits
At McCullough Robertson, we encourage a balanced work environment. Our teams enjoy having the opportunity to work in a supportive environment while having fun and achieving results.
We offer the following benefits for our employees:
- Dedicated Diversity committee with an innovative program focusing on all areas of diversity and inclusion;
- Attractive further education program and supportive learning and development opportunities throughout your whole career;
- Mentoring and sponsorship opportunities as well coaching and leadership support;
- Holistic Health and Wellbeing program including subsidised gym membership and active social and sporting committees; and
- In-house barista and end-of-trip facilities.
Inclusion and Diversity
We are a leader in diversity and inclusion, and are committed to creating an inclusive environment for all employees.
Our commitment is to create an accessible, inclusive and informed workplace, where we can collectively make a difference for everyone, including people with disability, to gain equal opportunities and grow their career at McR. This is our commitment to diversity and inclusion and how we bring to life our McR values.
An award-winning law firm, we have received the prestigious Employer of Choice for Gender Equality citation for the tenth consecutive year and have recently been awarded by Lawyers Weekly – Diversity Law Firm of the Year.
To apply for this position, please click on the "Apply for Job" button, and submit your application on-line.
Alternatively, please contact Sophie Sims on 07 3914 8*** for a confidential discussion.
We're an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
