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SalaryWEST HQ is Sydney’s leading landmark destination for Entertainment, Fitness, Lifestyle and Accommodation in the Western Sydney Region.We currently have an exciting new position available for an experienced I.T. Support Engineer to join our growing I.T team.
- Flexible working hours/working arrangements
- Complimentary daily lunches
- Free Gym Membership
- Diagnose technical problems, determine, and implement corrective actions
- Execute service activities for the business on time within budget with quality and focus on safety
- Proactively identify and participate in performance improvements within the business to enhance operations
- Maintain software and hardware asset inventories
- Support broader IT teams by assisting in successful delivery of IT projects
- Respond promptly to service requests to minimise equipment downtime
- Conduct scheduled maintenance to optimise equipment performance and reduce breakdowns
- Support new system installations, configuration and commissioning
- Maintain accurate records and configuration details for installations and projects
- 5+ years of related IT business work experience in a similar environment
- ITIL Incident Management and Service Delivery qualification
- Strong written, communication and interpersonal skills
- Excellent Customer service and problem-solving skills
- Strong Office 365 knowledge and experience
- Sound Microsoft Intune knowledge and experience
- Sound Networking skills- CCNA certification would be an advantage
- Experience in supporting POS solutions
- Tertiary education in an IT related discipline
