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Form of workAPCD Pty Ltd is an Australian owned company involved in the provision of IT Managed Services to Government and Corporate Clients.
Everything we do is motivated by one central goal; the desire to provide businesses with better access to IT assets and support as conveniently as possible. We started as a small business in Sydney, now we have offices across Australia.
Due to multiple ongoing initiatives, APCD have several, immediate start for IT Field technicians in the Melbourne area providing field support to APCD's Client base
Role Description
- Experience in providing ICT end user support through a variety of channels including telephone, remote desktop and face-to-face,
- Applying a logical, methodical, analytical approach to identify and resolve software, hardware and network problems,
- Diagnostic assessment and replacement of faulty module(s) and/or component(s),
- Management of service levels,
- Accurate updating of CRM systems
- Networking
What you'll need to succeed
- Minimum 1-3 years in working in ICT environment with solid experience in servicing PC's, Printer's, Server's or Networks.
- Demonstrable command of computing, operating systems, applications (work processors, spreadsheets and databases)
- Excellent team player
