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Form of workJob description IT Support (Field Technician) * Frankston * $60-75k plus super TheDriveGroup are working with a family owned small MSP where you will be part of the company, and not just a number. What will you be doing:
- Provide
On-Site and Remote Support to our clients.
- Be the
First point of call for IT support queries and service requests.
- Provide 1st and 2nd level support, troubleshooting and resolution to our clients.
- Configure and deploy IT equipment (PCs, Tablets, Phones, Networking equipment etc.)
- Perform physical PC repairs/hardware replacements.
- Liaise with vendors and external support groups for repairs, maintenance and support.
What you need:
- MSP experience is a MUST
- Office 365, Azure AD, AD,
- Exchange, SharePoint and Teams.
- Remote Support tools such as RDP, Team Viewer Etc.
- General Desktop, Laptop and Smart Phone troubleshooting skills.
- Network troubleshooting skills, DNS/DHCP
- Own car and license …
Click here to view more detail / apply for IT Support (Field Technician)
