It System Administrator Windows

IT SystemsAdministrator Windows
Up to two (2) ongoing roles in the Business Technology Services Division
Salary range $106,534 - $128,897 plus 11% superannuation – VPS Grade 5
Based in Melbourne CBD with occasional travel to Ballarat, with hybrid working arrangements available
What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at sro.vic.gov.au/careers, or via our LinkedIn page.
The opportunity
The IT Systems Administrator's role is to provide technical support, development, and management of computer systems to ensure high levels of availability and security of the supported business applications. The IT Systems Administrator also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.
Reporting to the Manager, Workplace technology Services, you will be responsible for:
Administering and monitoring SRO devices, including PCs, laptops, and tablets and their applications.
Providing up to 3rd level service requests and incident and problem management services in accordance with agreed service levels.
Documenting relevant solutions and outcomes including progress reports.
Assisting with maintenance and enhancement of security operations in alignment with directives.
Contributing to continuous improvement of software development best practices.
Who we are looking for
To be successful in this role, you will have:
Strong background in Windows 10/11 covering both desktops/laptops and Windows servers.
Excellent analytical and problem-solving skills.
Working knowledge of virtualisation and ITIL.
General knowledge of O365, Azure, and Cloud.
Self-management and communication skills.
Well-developed all-rounder and a team player.
How to apply
Submit an application via the ‘Apply now' button by 11.59pm on Wednesday 21st February 2024.
You will need to upload a cover letter addressing the key selection criteria in the position description and a resume.
More information
You can find out more about this role via the position description. You can also contact Harvey Cowan, Manager Workplace Technology Services, Business Technology Services on 0401718***.
If you need a copy of this advertisement in an accessible format, email **********@sro.vic.gov.au.
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.
This role may be subject to a probation period.