AddressAre you prepared to lead in the management of IT systems, driving efficiency and success in a dynamic, fast-paced environment? We're in search of a highly skilled and experienced IT System Administrator to join our dynamic team and play a pivotal role in shaping the technological landscape of our company. As an IT System Administrator, you'll have the opportunity to tackle diverse technical challenges and make a substantial impact on our organisation's growth and success.
Come join us and become a valued member of a forward-thinking company that cherishes innovation, teamwork, and ongoing professional growth.
About Us:
Southern Impact is a leading privately-owned company, specialises in commercial offset & digital print, wide format/POS, and mail and communications services. With a rich history spanning decades, we are renowned for our unwavering commitment to quality, colour management, and brand integrity. Our extensive range of services, including wide-format printing, label converting, flexible packaging manufacture, and nationwide distribution, is complemented by our dedication to providing consistently high-quality products at competitive prices. From prepress to final delivery, our state-of-the-art technologies and tailored software solutions ensure seamless operations and exceptional customer experiences.
About the Role:
The IT Systems Administrator works across our multiple sites at Mount Waverley and Dandenong South and is responsible for the ongoing availability, resilience, monitoring, administration, maintenance and helpdesk support of Southern Impact’s ICT infrastructure and business systems in conjunction with our MSP (Managed Service Provider).
Responsibilities:
- Monitor, assign, and manage ICT Helpdesk Tickets.
- Prioritize and complete daily support tasks across multiple categories.
- Delegate ICT support requests to the Managed Service Provider (MSP).
- Administer Southern Impact's network, including LAN, SAN, WAN, and WLAN.
- Support and monitor hyperconverged infrastructure, including VMware vCenter and SAN Storage.
- Maintain on-premise Active Directory and Microsoft 365 AD Sync.
- Handle staff onboarding/offboarding administration, including network access provisioning.
- Monitor and deploy backup routines for critical business infrastructure.
- Manage and update Southern Impact's ICT Asset Register and software licensing requirements.
- Administer SSL certificate compliance and renewal records.
- Administration of ISMS and Risk Management control documentation in accordance with our Policy Framework.
- Conduct vulnerability scans and penetration testing of our network perimeter and endpoints.
- Coordinate ICT hardware and software purchasing with vendors and MSP.
- Manage asset decommissioning and e-waste disposal, in compliance with security standards.
- Participate in and document change management processes.
- Provide training and support to end users, including cybersecurity awareness.
Requirements:
- Degree in Information Technology or equivalent is an advantage.
- Preferably 2 to 3-year work experience in similar positions.
- Must have VMware Professional Certification.
- ITIL 4 Foundation certification is an advantage.
- Microsoft Certified: Azure Data Fundamentals is an advantage.
- Microsoft 365 Certified: Fundamentals is an advantage.
- Cisco Certified Network Associate (CCNA) certification is desirable.
Benefits:
- Competitive salary based on experience and qualifications.
- Positive and collaborative work environment.
- Free on-site parking
- Supportive leadership team
- Regular team building activities.
How to Apply:
To apply for this position, please click “Quick Apply” button and submit your resume and a cover letter highlighting your relevant experience and qualifications. In your cover letter, please also include your salary expectations and earliest availability.
We look forward to reviewing your application and potentially welcoming you to our team!
Southern Impact is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
