It Systems Administrator + General Helpdesk Support

We are a leading specialist RTO delivering nationally recognised qualifications from Certificate III to Diploma level.

Working alongside our team of developers we have created a new role for an IT Systems Administrator.

All of our staff are employed on a full-time permanent basis, offering job security, professional development opportunities and a long term vision.

We have a fast paced and innovative environment, low staff turnover, and are heavily focused on using technology to improve business processes.

We are open to experienced helpdesk applicants who show a flair for and understanding of systems administration.

You will be responsible for

• Providing simple helpdesk support when required (to a current team of 45)
• Providing phone support to our online learners
• Developing user access policies and procedures across multiple levels 
• Directly managing  user license (Microsoft Education licences)
• Maintaining and monitoring internet and data security
• Reviewing different infrastructure or cloud based opportunities for business process improvement, data storage and retrieval
• Reviewing and implementing disaster recovery procedures
• Leading network infrastructure maintenance and overall uptime and productivity 

Who We Are Looking For

• Fun relaxed character
• Team Player
• Attention to detail
• Be able to work across different levels, combining information from our lead full stack developer to the needs of a PhD researcher.

Ideally you will hold

• Bachelor in IT/Computing
• MCSE or other
• Sharepoint certification
• any experience with DevOps, front or back end code, and block chain technologies viewed favorably.

Based at our new office on Brisbane's northside at Bowen Hills, we have a fun and energetic team looking for a new addition! 
If you have “its possible” attitude , apply today