Jet Leading Hand

An excellent opportunity is available for a suitably qualified and experienced individual to join the Melbourne Ramp team in the full time role of Leading Hand - Aircraft Support Officer for our Domestic B737 operations.

Reporting to:

This position reports to the Melbourne Ramp & Catering Manager.

Position responsibilities:

• Responsible for all 737 apron functions when on shift
• Undertake the duties of a Team Leader when required
• The direct supervision of on shift 737 Team Leaders and ASO staff
• Providing assistance to the Ramp Manager with administrative and reporting requirements
• Responsible for towing of aircraft when repositioning is required including liaising with Engineering, Network Operations and the relevant Airport authority
• Ensuring all staff are acting in compliance with company policies and procedures
• Arrange coverage of staff sick leave to ensure there is no impact to operations
• Management of staff overtime to ensure shifts are covered correctly and allocation of overtime is equitable
• Oversee Catering functions on apron
• Oversee Freight functions on apron
• Responsible for liaising with other departments and suppliers to manage day to day matters such as GSE serviceability
• Ensure all GSE checks are undertaken and faults reported accordingly
• Assist with the training and induction of new staff
• Undertake basic audits to ensure continuous improvement and compliance with company policies and procedures
• Provide operational assistance when required by assisting with loading/unloading or other turnaround duties
• Required to remain on site until the completion of allocated duties
• Other tasks as requested by the Ramp & Catering Manager

Selection Criteria:

• Experience in a supervisory role
• Airline/Industry experience
• Able to obtain an ASIC (Aviation Security Identification Card) and airside driver’s license
• Excellent communication skills
• High standard of professionalism
• Able to work shift work that includes early starts, evenings and weekend work
• Mandatory requirement of state drivers licence
• High standard of physical fitness
• Ability to work in a team environment and demonstrate excellent leadership skills
• Ability to comply with company expectations and follow all policies and procedures

To apply:

Please submit your application with a copy of your resume and cover letter addressing the selection criteria by COB Monday, 29 January 2024.