AddressJoin Our Teamas a Customer Service Specialist!
Are you passionate about providing exceptional service and making a difference in the lives of both pets and their owners? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you!
Position: CustomerService Specialist
Location: Caloundra Office
Hours: 30-38hrs per week, Mon – Fri 8.00am – 4.00pm (Flexibility offered to right candidate)
Salary: $65,000 Full Time
About Us:Next Generation Pet Foods is a leading player in the Pet Food industry, supplying top retailers and distributors across Australia. As a key player in the market, we are committed to delivering unparalleled service and quality to our customers. Our team is made up of dedicated professionals who are passionate about what they do.
What You'll Do:As a Customer Service Specialist, you'll be the first point of contact for our valued customers, handling inquiries via phone, email, and in-person interactions. Your responsibilities will include:
- Providing outstanding service to our existing clients, addressing their needs and finding solutions to their queries.
- Actively engaging with customers to understand their requirements and promote our products.
- Identifying opportunities to grow sales with current and potential clients.
- Providing administration support to our Supply Chain Team, including data entry and website maintenance.
- Previous experience in telephone Customer Service and administration is essential.
- Strong communication and negotiation skills, with a focus on conflict resolution.
- Experience in retail sales, freight, and logistics is highly desirable.
- Excellent organizational and time management skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Previous website maintenance experience would be advantageous.
A role with plenty of variety and opportunities for growth.
A supportive and friendly team environment where your contributions are valued.
Competitive salary and flexible working hours.
How to Apply:If you're ready to take on this exciting challenge and become part of Our Team, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and skills.
Don't miss out on this fantastic opportunity to join a dynamic company in the thriving pet food industry! Apply now and take the first step towards a rewarding career with Next Generation Pet Foods.
