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Form of workLHD Lawyers are a national leading law firm specialising in personal injury claims and matters that affect every day Australians. We are passionate about driving consistency and operational efficiencies throughout the firm to support our team to provide a leading client service experience. With every action and process we are conscious of our client’s experience and are always addressing opportunities for improving client services and experience.
We pride ourselves on ensuring a positive and successful partnership for both clients and employees and we focus on developing our employees. We nurture and develop our people to help them realise their full potential and aim to craft an employee experience that is unique and meaningful to each employee. Established for 30 years, LHD Lawyers has offices across Australia and continues to grow rapidly.
About The Role:
We have a full-time opportunity for a Junior Systems Assistant. In this role, you will work collaboratively with the Systems Manager in providing excellent administration support and actioning day-to-day IT tasks (hardware and software) on tier-one level.
Some of the responsibilities include:
- Setting up New Starter/staff equipment.
- Setting up New Starter profile across all interstate offices.
- Intake of all IT requests and logging them appropriately (IT system / spreadsheet).
- Managing photocopier requests.
- Creating, formatting, editing and processing Template Documents via our Legal Software System.
- Designing and Producing flowcharts to quality standards via our Legal Software System.
- Undertaking ad-hoc firm related administrative tasks and reporting.
- Assisting the Systems Manager with in-house IT related tasks and projects as delegated.
- Participate in regular check-ins with the Systems Manager.
About You:
We are looking for a diligent, professional, proactive, driven and self-motivated individual with a positive attitude. You will maintain high quality work with exceptional attention to detail, have the ability to multi-task whilst meeting deadlines. Along with:
- 1 year of experience within a similar role / capacity and/or with relevant qualifications.
- Experience working with a ticketing system.
- Document formatting and proofreading skills.
- Strong written and verbal communication skills.
- Ability to work autonomously while collaborating in a team environment.
- Heightened problem-solving skills.
- Experience with legal practice workflows and precedent (Desirable).
- Understanding of legal software (e.g. LEAP, Affinity, Practice Evolve etc.) (Desirable).
- Demonstrated knowledge of basic programming (Desirable).
- Working knowledge of publishing workflow from idea conception through to receipt by Requester (Desirable).
What we offer:
With our office in the heart of the CBD, we are a growing and progressive firm. LHD Lawyers will offer you a friendly, down to earth and professional working environment. Our culture is supportive, collaborative and inclusive and we provide ongoing training and development for all our employees.
Other benefits include:
- Competitive salary package
- Progressive and evolving team environment
- Flexible work arrangements
- An opportunity to work for an industry leader
- Be part of a growing and energetic team that offer long term career opportunities
