AddressABOUT IGT
Inventia Genetic Technologies Pty Limited (IGT) is a highly respected, biotechnology company based in Alderley, Brisbane, which brings to Australia the most advanced and efficient bovine breeding technology in the world, using In Vitro Fertilisation (IVF).
We are a privately owned company with a long history and extensive experience in bovine IVF. We are passionate about our employees, our rural customers, and the Australian Cattle Industry.
At IGT, we mean it when we say we are an equal opportunity employer, and we encourage applications from individuals of all ages and backgrounds who have the skills to be successful in these roles and who want to be part of our successful growing company.
THE BENEFITS
- Down to earth, supportive and collaborative culture;
- Generous annual salary;
- No city traffic or expensive parking to worry about;
- Walking distance from Alderley train station.
THE ROLE
We are seeking for a skilled Key Account Manager to manage key relationships between IGT and its customers. Reporting to the Operations Manager, this is a key position to identify and maximise growth within the industry.
You will collaborate with internal and external customers and ensure customers' requirements are met. Key responsibilities include (but not limited to) :
- Developing trust relationships with a portfolio of customer to ensure customers satisfaction;
- Acquiring a thorough understanding of IGT business, products and services;
- Working towards meeting customer's needs and expectations;
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives;
- Ensuring the correct products and services are delivered to customers in a timely manner;
- Being the key contact between customers and internal teams;
- Resolving any issues and problems faced by customers and deal with challenges to maintain trust;
- Playing an integral part in generating new sales that will turn into long-lasting relationships;
- Preparing regular reports of progress and forecasts to internal and external stakeholders using Key Account metrics;
- Other duties as directed by the Operations Manager.
THE IDEAL CANDIDATE
The ideal candidate will be able to build strong relationships with all current and new customers and identify needs to promote our company’s solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
You’ll also be able to demonstrate:
- Proven experience as Key Account Manager working in the agribusiness industry (desirable) - agribusiness or similar;
- Experience in sales and providing solutions based on customer needs;
- Solutions-focussed approach and ability in problem-solving and negotiation
- Excellent organisational skills;
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels;
- Intermediate/Advanced skills in the use of MS Office (Word, Excel, PowerPoint, and Outlook) and Google Workspace;
- Unrestricted driver’s license.
- Ability to travel regularly within Australia;
WHAT’S NEXT?
Please submit your application via Seek, and if you choose to submit a cover letter, don't be afraid to show your personality!
We encourage you to apply as soon as you can as shortlisting will commence shortly. Please note that:
- shortlisted candidates may be required to undertake pre-employment medical including Drug & Alcohol test;
- only shortlisted applicants will be contacted.
No recruitment agencies please.
