Key Account Manager

Are you ready to take your sales career to the next level? 

Join ACL Industrial Technology as a Key Account Manager and become an integral part of our growing team in Central Queensland. 

As a leading supplier of welding, safety and engineering products, we offer a dynamic work environment where you'll have the opportunity to manage and grow Key Accounts, drive sales revenue, and foster strong client relationships.

If you're a motivated sales professional with a passion for exceeding targets and delivering exceptional customer satisfaction, apply now to join our team and embark on a rewarding career journey with us.

About the Company

ACL Industrial Technology, a leading multi-branch business in Australia. ACL is known for its commitment to excellence, innovation, and customer satisfaction in the Industrial Supply sector. 

Responsibilities 

Responsible for maintaining and growing existing Key Accounts, the Key Account Manager at ACL Industrial Technology plays a pivotal role in fostering strong client relationships and driving sales revenue.

Included in your responsibilities are: 

• Proactively contact prospects and establish new relationships.
• Lead sales efforts, managing customer decision-making effectively.
• Manage Key Accounts, aligning ACL products with customer requirements.
• Drive sales and revenue growth within Key Accounts.
• Analyze account performance metrics to identify trends and improvements.
• Complete sales reporting accurately and promptly.
• Align ACL equipment with Key Account business needs.
• Ensure adherence to the ACL sales process.
• Utilize analytical skills to drive data-driven decision-making.
• Establish clear communication channels internally and externally.
• Understand customer needs and deliver innovative solutions.
• Provide consistent post-sales care to ensure customer satisfaction.
• Foster strong customer relationships, identifying new business opportunities.
• Collaborate with internal stakeholders to meet sales objectives.
• Maintain enthusiasm, meeting tough targets consistently.
• Listen empathetically, observe behavior, and build rapport effectively.
• Maintain compliance with all ACL policies and procedures.

Qualifications

• Previous sales or customer service experience, ideally in industrial supply or related fields in Gladstone.
• Track record of meeting sales targets and proficiency in using CRM systems.
• Alignment with core values: Hungry, Humble, Smart, projecting confidence, and demonstrating outstanding personal capabilities.
• Demonstrated drive, enthusiasm, and success in managing customers through sales processes, objection handling, and negotiations, while ensuring consistent post-sales care and identifying new opportunities.
• Collaborative mindset, adept at building strong relationships with key customers and internal stakeholders, as well as establishing connections with prospects.
• Alignment with ACL's core values, including honesty, continuous learning, grit, certainty, and community focus.
• Familiarity with sales techniques such as lead generation, negotiation, and closing strategies, coupled with adaptability and resilience in fast-paced environments.
• Strong verbal and written communication skills for effective interaction with clients and team members.

What's on Offer

• Competitive salary package of: $80,000 -100,000 + super and company vehicle
• Potential to earn additional incentives based on performance, including a company profit share scheme.
• Join a dynamic and rapidly growing company with a strong reputation for quality products and customer satisfaction.
• Opportunity for professional growth and development, with ongoing training and mentoring provided by experienced industry professionals.
• Be part of a supportive team environment that values collaboration, innovation, and individual contributions, offering a fulfilling and rewarding career experience.