Key Account Manager - Food & Nutrition

Are you interested in joining a growing global organization? Becoming part of Connell Caldic means working on inspiring solutions in the food, pharma, personal care or industrial formulations markets. Connell Caldic is the largest marketer and distributor of specialty chemicals and ingredients in the Asia-Pacific and the third largest on a global scale. With our intimate market knowledge and our creative approach, we provide our business partners with unlimited opportunities to grow their businesses. Connell Caldic provides its customers with the highest calibre technical expertise and access to our extensive global network. 

Caldic is active in 43 countries across Europe, Latin America, North America and Asia-Pacific and has approximately 3000 employees. We strive for commercial, operational and service excellence across our business. “Because we care”, at Connell Caldic diversity matters, and we practice a culture of inclusivity where employees feel valued, respected, and supported no matter their background. By making everyone and every voice matter, we create an environment where each individual’s strengths are cultivated. Connell Caldic employees have an opportunity to be their best-selves and make a meaningful contribution – each and every day – to our customers and suppliers who depend on us, and to our colleagues we work with everyday.

• Great opportunity to join an inclusive, collaborative and growing global organisation
• Become part of an ethical, values driven company who genuinely cares about their people and the greater communities we live in 
• An opportunity to work and develop your career with an experienced and friendly team in a fast-growing, successful organisation

Background to the role:

We are currently seeking a suitable individual to join our dynamic Food and Nutrition Team at Connell Caldic. Based in our Cheltenham office in Melbourne, this is a full time permanent role with the opportunity to work in  hybrid arrangements and have great potential for future growth. You will be given the opportunity to take responsibility for food and nutrition sales and Account Management for B2B companies in Australia. You will be an experienced high performer who is highly dedicated and motivated to efficiently manage our existing business and through creative business development, significantly grow sales for both existing and new customers. 

You will also have access to our dedicated FN Applications Technician and state-of-the art laboratory.  Our technician will collaborate with you on various customer projects, providing technical expertise – and through innovative and creative means – assist you in securing new business as well as maintaining current clientele.  This is an exciting opportunity for individuals who enjoys acting as a strategic advisor to key customers. The KAM adds an indispensable value to our customers by demonstrating how we directly contributes to their bottom lines.

Responsibilities:

• Developing and sustaining solid relationships with key customers
• Acting as the main point of contact between key customers and Connell Caldic’s internal resources.
• Able to develop relationships at all levels of customer organization from the CEO to the Purchasing Assistant.
• Developing in-depth understanding of key customers, their objectives and their position in the market and industry
• Using thorough understanding of key customers' needs and requirements to deliver customized solutions that will help them grow their businesses.
• Negotiate contracts with key customers and meet established deadlines for the fulfilment of each customer's long-term goals.
• Addressing and resolving key customers’ complaints.
• Achieve given sales targets.

Candidate attributes required:

• Minimum 5 years in the Food or related industry, with at least 3-5 years or more of sales experience.
• Proven experience in Key Account management in Technical Solution Sales
• Commercial knowhow about pipeline development, pricing (top and bottom line)
• Ability to build rapport with both technical and purchasing at various customers and handle multiple customer accounts.
• Proficient in all Microsoft Office applications as well as CRM software (Dynamics)
• Strong negotiation and leadership skills
• Excellent organisational, interpersonal, customer service and communication skills
• Ability to travel as required (including interstate) and have valid drivers’ licence
• An outgoing "can do" personality and flexible, collaborative approach to work 
• Bachelor’s degree in business, science or related qualification. Advance Science degree or MBA will be an added advantage.

An attractive salary package (including car allowance) and bonus scheme, as well as access to the ConnellCaldic Academy for training and development opportunities, will also be offered. 

Only candidates with current eligibility to work in Australia need apply.

Agency CVs will not be accepted for this position.