AddressWe Offer:
At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.
But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless.
By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further.
The Position:
The LCL Import & Export Execution Manager supports the Import and Export team to deliver a superior Customer experience to our Maersk Logistics & Services customers.
Job Description:
- Team Management: Day-to-day team management and spokesman of the Import/Export team and responsible for the team capacity management. Support and coach team members in their day-to-day job and be the point of contact for any operational quickly and effectively.
- Network Relationship: Actively build strong relationships within Maersk network, by liaising with regional and Central teams to align on our standard business processes, service needs, drivers and global requirements
- Customer Experience: Own customer experience and lead the team to achieve best-in-class Customer Service.
- Process execution: Ensure smooth execution of the end-to-end shipment by working closely with all stakeholders internal and external.
- Standard Adherence: Adhering to processes in line with the agreed execution standards and customer specific IOP’s and monitor respective KPI’s. Business growth: Identify and execute upselling opportunities, as well as drive through the network and collaborate with product teams.
Job Requirements:
- Strong Ocean import and export end to end process knowledge.
- Cargowise knowledge and experience.
- Experience in handling & processing dangerous goods/Hazardous export shipments- DG qualified inc DG Hub and Ships lodgement experience.
- Experience in Trans Tasman Trade would be a bonus.
- Ability to work to deadlines and to own a task from beginning to end.
- Willingness to adapt and can embrace change.
- Good people leadership skills.
- Good interpersonal, communication and excellent negotiating skills.
- Ability to engage and link multiple parties across functions and geographies.
- Ability to understand and interpret performance data.
Preferred candidates will be required to undertake reference checks as well as pre-employment screening, including a National Police Check. Where applicable, background checks including Employment History and Education History (including Qualifications) may be required.
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ***************@maersk.com.
