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Salary- Permanent opportunity in Retail X
- Business critical, highly visible role
- Melbourne based
At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you'll get it in return. A challenging career. An exciting industry. And the support to grow and explore your potential.
About Retail X
Retail X is the strategic partnership with Octopus Energy that we announced in May 2020 . Through this partnership, we will empower our people to deliver outstanding customer service and propositions that embrace a smarter, cleaner energy future.
We will do this by adopting the Octopus technology platform, Kraken, and by replicating their customer centric operating model which is built around creating autonomous teams, a culture of customer and employee trust, and puts the energy specialist at the centre of everything they do.
There is great alignment between the Octopus approach and our Origin values and retail strategy. The partnership will enable us to further accelerate the execution of our retail strategy. We are excited to share this unique opportunity where people can contribute to the future of the retail business. The challenge ahead of us is substantial. The opportunity, even bigger. Come be part of something truly transformational.
About the role…
Reporting to the Senior Manager, IT Retail X Assurance, this position is responsible for delivery of assurance activities in Retail X. This includes assist the development of the Retail X overall assurance plan, executing fieldwork through controls testing & reporting, developing recommendations, and engaging with Retail X team.
The role may also be required to work with external consultants who may be hired to support controls testing activities and as required, this role may be asked to lead or support assurance activities outside the assurance plan requested by Senior Manager, IT Retail X Assurance.
Key responsibilities include
- Perform controls testing across Retail X business. This includes:
- Conducting fieldwork to accurately identify control gaps and inefficiencies, and appropriately describing the risk, root cause and consequence of these
- Preparing concise, insightful and value adding assurance reports/summaries, and
- Assist Retail X Assurance team in providing advice to key stakeholders in formulating appropriate corrective actions
- Support in the delivery of the assurance plan.
- Establishes and maintains effective and constructive relationships with Retail X - at e-specs or Customer Operations Leads (COLs) peer-to peer level. This includes gaining the respect of peers, being seen as a trusted advisor, and delivering quality assurance activities.
- Effective communication to key stakeholders on assurance requirements. This includes articulating assurance requirements in a simple and effective manner
You will demonstrate previous experience working in large, highly regulated organisations, including experience in providing risks & controls or assurance support at a BU level. Strong communication, interpersonal and influencing skills are essential to the role and you will have the ability to work well in a co-sourcing arrangement.
More about you
- Ability to take on goals and objectives and influence stakeholders to implement change
- Ability to identify opportunities for improvement and proactively collaborating with stakeholders to implement change
- Enthusiastic and self-motivated who can work independently, creatively and analytically in problem-solving environments
- Relevant tertiary qualifications with professional certification highly desirable (CA/CPA/CIA)
- Strong report drafting, analytical skills, time management, and a high level of accuracy and attention to detail
At Origin, we're powered by people who believe in creating collective change. We're creating more diverse and inclusive workplaces for everyone because the more perspectives we have, in a place where everyone can belong, the better we can tackle our challenges together. We are united, yet unique.
We are committed to fostering a diverse, gender equitable workforce, where all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans, and gender diverse.
If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.
A great team to join
It's an exciting time to join Origin. Together we're powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and for our people.
Origin's Retail business is Australia's leading energy retailer, we provide 4.2 million customers with a range of energy products, services and solutions to keep our homes, businesses and communities going.
As we continue to build a simpler, smarter and more engaging business for the future, we're looking for people who are passionate, curious and customer focused. People who are excited by the challenge of finding new ways of working, new ways of delivering for customers and more affordable energy.
Origin. Good energy
At Origin, our focus is on getting energy right for our customers, communities, and planet. Because we know it's up to us to shape the future of energy.
For more information contact: Allison Wright - 0396598120 , quote Requisition ID: 83294
Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.
Here's a little about what makes us, us: www.careers.originenergy.com.au
