AddressJob description
Some career choices have more impact than others.
At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
Wealth and Personal Banking ambition is to become Australia’s #1 International Retail Bank, to focus on the internationalist customer and to build a progressive bank for the future. We are investing in long term growth including expanding our Branch network and digital capability to deliver a premium service to our high net worth customers.
We are searching for an experienced Lead Business Analysts to support various critical and complex projects across the business. In this role you will be responsible for managing delivery across all business analysis knowledge areas, including requirements gathering, solution identification and priorisation. You will also be responsible for the resource planning, performance management, coaching and development of other Business Analysts (BAs)
Your main responsibilities will include:
- Responsible for requirements management, facilitating solution design, prioritising and planning the BA resource allocation.
- Support the program delivery through excellent analysis, stakeholder engagement and the line management of the team of BAs.
- Ability to be pragmatic and enable delivery at pace balancing the performance of the team and ensuring appropriate governance is key.
- Leadership experience in agile delivery environments and customer centric design approaches.
Requirements
To be successful in this role, you will need:
- Tertiary qualification or equivalent qualification in Business analysis, requirements gathering and design techniques
- Strong stakeholder facilitation and management skills
- Demonstrated people management experience within a transformation program environment
- Willingness to be agnostic across multiple projects across multiple business disciplines
- Change management and implementation management techniques and approaches
- Experience with waterfall, agile methodologies and customer centric design
- Strong desire to get involved in every aspect of project delivery regardless of role
- Experience in digital banking and digital customer engagement is desirable but not essential
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels #LI-HSBCJHE
