Seeking an experienced Business Analyst with Salesforce expertise to join an esteemed university team. You'll bridge the gap between business needs and technical solutions, driving innovation and efficiency.
Your Role:
- Collaborate with stakeholders across various university departments to gather requirements, analyze business processes, and translate them into Salesforce solutions.
- Serve as a liaison between business users and developers, ensuring clear communication and understanding of requirements.
- Utilize your technical expertise in Salesforce to design, configure, and customize solutions that meet business needs.
- Conduct thorough testing and quality assurance to ensure the reliability and effectiveness of Salesforce implementations.
- Provide training and support to end-users to maximize adoption and utilization of Salesforce capabilities.
- Proven experience as a Business Analyst, with a focus on Salesforce implementations.
- Strong technical proficiency in Salesforce, including configuration, customization, and integration capabilities.
- Excellent communication and collaboration skills, with the ability to work effectively with both business users and technical teams.
- Experience in the education sector, particularly within a university environment, is highly preferred.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are a plus.