Lead Engineer

The Engineering function houses the capabilities and roles necessary to develop the Digital ecosystem platform which includes front-end, back-end, cloud and platform capabilities embedded throughout. The specific skillsets will vary based on the technology and the tech being used, as well as how it aligns to the cross-functional teams. Engineering is responsible for establishing engineering practices within the Digital Ecosystem.

What you’ll be doing

The Lead Engineer is primarily responsible for the technical leadership of a cross functional squad which will be developing, implementing, and supporting customer facing products and platforms. Ensuring they are secure, accessible, easy to use, scalable, cost efficient and aligned to the Digital Ecosystem vision and customer value proposition. The Lead Engineer will have some people responsibilities at times however is predominantly an individual contributor.

Key duties and deliverables:

• join at the start of the personalisation journey (bring your experience!)
• involved in building a rich customer 360
• using a mix of real-time and analytical data sources to shape experiences across web & app, as well as marketing channels
• work closely with product, marketing and data stakeholders
• lead a cross-functional team with both software and data expertise
• Ensure team is aligned to best practice engineering vision, strategy, policies, processes and procedures to aid and improve business performance, working closely with product owners
• Assist with product roadmap, architectural design, and adding value to the Digital Ecosystem
• Work closely with architects and engineers to design, build, deploy, manage and operate the software environment​
• Critically analyse the platform and ensure any issues are brought forward to the appropriate team/individual​
• Promote robust coding practices, solid unit/component test coverage, and debugging of code
• Write tested, maintainable code for (any of AWS/Golang/Typescript/React) tech stack with a focus on reusability, maintainability and modern best practices
• Perform root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement
• Excellent systems analysis and design skills to translate complex business requirements into value-driven solutions
• Provide guidance and advice to engineers and senior engineers
• Use team and product health metrics to drive measurable continuous improvement in team processes, ways of working, tools and products
• Participate in monitoring, support, and continuous improvement of the production environment
• Lead the development of team practices, standards, frameworks, and tools
• Champion helping others and working outside of core competencies when needed
• Actively participate in hiring and foster culture of trust and collaboration to build high-performing cross-functional team

What you will need

• Strong background in software engineering and design patterns, microservices and serverless architectures
• Understanding of front end and back end technologies and how they work together
• In depth development experience with services and cloud technology
• Good experience with API and its design & protocol e.g. Restful, Websocket, GraphQL, etc.
• Familiarity with cross functional teams and the different roles performed by people in them
• Effective communicator and comfortable leading an Agile cross functional team
• Passion for continuous improvement
• Track record in leading the technical delivery of features within a team
• Familiarity with AWS ecosystem and commonly used services
• Experience partnering with stakeholders such as architecture, security and product on the design and delivery of features
• Effective communicator and ability to work as part of a cross functional team
• Experience leading and owning the customer journey around personalisation
• Ability to effectively communicate concerns when things don’t feel “right”
• Demonstrated success working with agile and Lean methodologies
• Experience implementing and using operational tooling e.g. APM, log-aggregators, alerting, analytics, etc.

Nice to Haves

• Bachelor’s Degree in computer science
• 7 years’ experience in modern engineering practices
• Experience with Martech platforms like Tealium, Amplitude, Braze and integrating with
• Exposure to a modern data stack (note: we use Snowflake, S3, DBT, Airflow, S3, Python)
• Understanding of data modelling and data integration patterns

Equipment / Technology used

• one or more of Typescript/Javascript, Golang, Java or Kotlin
• Experience in building and deploying AWS applications & services and/or React applications
• Experience with event streaming and customer data platforms such as Kafka, Tealium and Google Analytics

Why OneDigital?

• Working in a community of industry-leading innovators with a diverse and deep set of skills and experience, you will learn, collaborate, and co-create to achieve great things.
• You’ll have ownership of your role, which will allow you to find the right balance between stretch and sustainability, work, and life.
• Culture of comradery and collaboration - OneTeam
• Plus, all the tools and learning you need, the tone is set for you to shine and succeed.
• We know that diversity fosters greater innovation and better customer connection, so we strive to create a team where everyone feels like they belong. We support diversity, inclusion and we are a gender-neutral organisation. We celebrate individuals at their core, so they shine to their best.

Team Benefits – just to name a few!

To support you at work, what you value in life and in the community, our team member benefits include:

• Access to the latest technologies
• An annual budget for your learning and development (this includes learning of your choice, certifications and more)
• Extended parental leave (16 weeks for primary carers), and paid volunteer days
• Flexible working – we balance working together with working flexibly
• People-focussed culture that celebrates achievements big and small
• Oh, and did I mention paid subscriptions and discount cards.

Next steps

If this sounds like your next career move, then click on the ‘Apply’ button now. Please note that we may commence interviewing candidates prior to the application closing date.