AddressAbout BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
The Lead HR Services plays a key role that will lead and coach team members, equip them with a clear understanding of their roles in the continuous improvement cycles and initiatives. Directing and influencing team members by providing a clear vision, context and objectives to solve problems and deliver outcomes.
The role will be a key decision maker around highest business value items related to HR Services activities. Ensuring that escalations, HR transactions, processing and other requests to and from our customers are being managed and supported by the team.
This role will bring about great opportunity to lead an exceptional and highly regarded team, with core Accountabilities:
- Lead and coach a team of HR Principals and Specialists to perform the execution of effective and high-quality HR projects and services.
- Drive the embedment of the BHP Operation System within the team, with a continued focus on end to end experience, customer value and continuous improvement.
- Demonstrate strong stakeholder engagement skills, work collaboratively and build strong relationships with Senior Stakeholders across BHP HR, Global Business Services teams and beyond.
- Drive partnership and engagement with customers to understand business requirements, working with relevant teams to prioritise improvement.
- Demonstrate strong influencing skills to work collaboratively and partner with stakeholders to drive operational performance, contribute to capability and context building within their delivery.
- Manage demand and capacity for the team, by working with stakeholders to understand upstream demand for a range of HR Services work packages and prioritising to determine and schedule capacity.
- Be responsible for enabling the execution of HR Services work such as HR Service Partnering, escalation management, complex case work such as roster creation / parental leave / enterprise agreements, services remit of restructures and projects
- Support delivery of improvement projects that fall within the Global Business Services HR Services pipeline.
About You
- Experience in building strong rapport and trusted working relationships, with a deep focus on uplifting customer felt experience and proven stakeholder management and prioritisation.
- Experience with Senior Leadership engagement (Asset Leadership Teams, Head of HR Business Partnership) and comfort working alongside all levels
- Have previous Leadership experience in HR space, including HR Generalist, Talent Acquisition or transactional experience in a complex and fast paced environment.
- Demonstrated ability to manage competing priorities and actively seek feedback.
- Demonstrated ability to consolidate and analyse information, with the skills and knowledge to provide critical thinking and a solution focused nature.
- Strong understanding of HR tools, processes and systems required.
- Excels at diagnosis, problem solving, partnering and achieving outcomes.
- Experience in project management and roadmap delivery
- Have a continuous improvement mindset and can actively identify opportunities for improved customer felt experience
Relocation support will be provided to the successful candidate if required.
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at [email protected].
