Lead Sales Engineer

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Lead Sales EngineerJob SummaryThe role of the Lead Sales Engineer is to provide key technical sales support to our Enterprise and Mid Market sales segments.You will be successful working with our customers, partners and suppliers to capture requirements, design and quote complex data centre and interconnection solutions and the necessary components critical for the delivery of Equinix services. You will be the lead technical interface between our customers and operational teams, understanding the mechanical, electrical, connectivity and operational aspects of our International Business Exchange (IBX) facilities in order to ensure we accommodate the demands of our customers to the highest standard. In addition, you will support the sales teams through hosting and touring customers through our International Business Exchange (IBX) facilities in the Australian metros that we operate.This role is critical to the success of Global Technical Sales and the wider sales teams and will focus on delivering quality and consistency in the way we engage with our suppliers during the sales cycle. It requires exemplary support and service to our existing customer base through detailed technical knowledge of Equinix products and services.ResponsibilitiesResponsible for pre-sales support of Equinix products and services, including but not limited to:Position platform capabilities and Equinix differentiated advantageArticulate capabilities and value of entire interconnection portfolio, both physical and virtual capabilitiesBe a Data Centre Services subject matter expert with the ability to articulate and sell the full portfolio; collaborate across team SMEs to build / deliver solutionsHigh level physical, mechanical and electrical design of Colocation services covering cages, computer racks/cabinets and all associated infrastructurePricing of customer solutionsWorking closely with our operational teams to ensure technical feasibility and design complianceProvides technical support in sales presentations, customer meetings, trade shows, and other forums, including leading detailed technical data center tours.Responsible for pre-installation requirements to hand over to Customer Service and Project Management teams for delivery and ongoing supportProvides answers to customer inquiries concerning all Equinix products and services.Technical lead in RFI/P/Q preparation as requested.Works closely with sales teams to foster new business and maintain existing customer relationships.Provide customers with timely responses to questions (RFIs) and requests for quotes ensuring their expectations are metAttend sales conferences or industry meetings as requiredAny other additional work as assigned by the ManagerEducation and Experience5+ years demonstrated track record in technical sales or solutions engineering organizationsSenior technical background regarding data centre industry, networking, service providers, and hybrid cloud architectureExperience leading technical qualification and discovery sessions with customers and prospectsFamiliarity with Platform Equinix global data center footprint and interconnection portfolioStrong understanding of how to develop and leverage partner networks to enhance influence and enable greater successExperience with recurring revenue, sales complexity, solution selling, and enabling platforms for B2B target audiencesExperience selling to different personas and lines of businessStrong communication and presentation skills, including Equinix storytelling, motivating customers, partners and internal teamsAdept at being brought in as an expert for data center and interconnection servicesSkilled at stakeholder engagement to win together driving solutions for scale (team players)Focused on execution and results by establishing high standards for performance and customer experienceExceptional ability to collaborate with complex and disparate teams and cultivate deep relationships to deliver customer valueContinuous learning and innovation-oriented mindsetExperience with Technical knowledge sharing – participating, providing, asking for helpCollaborative team player and builderEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.