AddressOne of Australasia's largest dedicated infrastructure service providers, Ventia is a new and dynamic organisation with a rich history. We're seeking a Learner Management System (LMS) Lead to manage a team to develop and deliver projects within the Ventia's Operations Centre (VOC) across ANZ. You'll be responsible for continuous improvement and the standardisation of processes, strategy, quality & governance frameworks and learning and development across the different scopes of work from our Ventia operations stakeholders. The role can be based in Sydney, Brisbane, Adelaide, Melbourne, Perth or Darwin.
What can we offer you?
- Attractive salary package with access to various employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and more.
- Be surrounded by a respectful and supportive team, as well as a manager who is focused on your professional growth and development.
- Internal career opportunities within the bigger Ventia business.
- Newly created role within the business for you to set the pace and make the role your own
- Assist in building and mentoring your team to success.
- Unique and exciting learning & development role that works closely with quality framework, governance of quality and communications strategies.
- Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program.
What you'll be doing:
- Develop and upload content to our Learner Management System.
- Assist in requests received by the business and recommend solutions for process improvement, performance, learning and quality.
- Facilitation of learning programs, care plans and reviews.
- Business Performance evaluation work.
- Lead the implementation of positive change that is embraced to achieve positive outcomes for the business on a long-term sustainable basis.
- Contribute to Training development through instructional design, training plans, workshops and innovative training initiatives.
- Curate SharePoint and Knowledge Management systems and content to support operations.
- Develop content for learning following collaboration from operations stakeholders.
- Recommendation of solutions for business processes.
About you:
- You will have 2-3 years' experience using Learner Management System/s and sound experience managing projects.
- You'll be able to demonstrate your leadership experience and possess strong interpersonal communication skills to manage multiple stakeholders.
- Desirable if you have contact centre or operations experience.
Diversity
Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
How to apply
If you are interested in applying, please click the link and submit your application. Alternatively for a confidential conversation you can contact Maddison on 0459208541.
Position Reference Number: 157425
Job Segment: Learning, Call Center, Developer, Sharepoint, Business Process, Human Resources, Customer Service, Technology, Management
