Learning And Development Specialist

Chandler Macleod is seeking an energetic, self-motivated Learning and Development Specialist to join the team at Amazon Mulgrave.
As a Learning and Development Specialist, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups; and you believe in a hands-on training approach to instill safe practices and are experienced using and training through LMS programs. The individual in this position will provide high-level program facilitation- face to face & online and comfortable with administrative management. You will be based in Mulgrave but must be willing to travel to other locations as required.
Key Responsibilities:

• Support the development on new training programs relevant to Australia for delivery associates and delivery service partners
• Coordinate with in-country teams to ensure corrective actions for common errors are incorporated into coaching programs.
• Report on regionalised metrics to measure the effectiveness of training.
• Facilitate training classes for up to 30 people, virtual and in person
• Familiar with editing and managing LMS
• Partner with On the Road Leadership teams to coordinate, facilitate, and measure all Delivery Associate training related activities
• Collaborate with leaders to track training performance and identify retraining and process improvement opportunities
• Own execution of On the Road related training programs and leverage support as needed
• Stay connected to the operation by participating in on-road processes on a regular basis
• Be a resource to the delivery station for driver training-related questions

Basic Qualifications:

• Proven experience as a Learning and Development consultant, with a portfolio demonstrating your expertise in designing and delivering effective learning solutions.
• Exceptional instructional design and content development skills.
• Familiarity with learning management systems (LMS) and eLearning authoring tools.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Detail-oriented and deadline-driven.
• Certificate IV in Training and Assessment or Learning Design and Facilitation or a Bachelor's degree in Education, Instructional Design, Human Resources, or a related field is a plus.
• Experience of working in a Shared Service Centre, Human Resources or Professional Organisation
• Excellent oral, written and interpersonal communication skills along with outstanding facilitation skills both face to face and online
• Proficient in Microsoft Office including Excel, SharePoint, Word and PowerPoint
• Ability to clearly communicate complex information and to effectively motivate small and large groups
• Conversant in basic learning principles and methodologies, and their practical applications
• Basic leadership skills and coaching and mentoring experience
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
• In-depth knowledge & experience in performance evaluation and driving metrics

For this role you must be able to clear a police background check.
If you meet the above criteria, please click the APPLY button today. We look forward to reviewing your application.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion