Liability Claims Assistant

Sedgwick is now seeking a proactive, driven and experienced Liability Claims Assistant to join our Sydney team. This exciting career opportunity will provide you with the opportunity to utilise your high-level administration skills to progress your career at Sedgwick.  

What are my accountabilities? 

• Setting up and managing claim files assisting our loss adjusting team
• Manage customer and client enquiries and provide positive and effective solutions, including complex claim scenarios 
• Providing proactive administrative support to our loss adjusters
• Professional written correspondence, including reports and emails
• Liaising with customer, clients and suppliers to enable to speedy resolution of claims
• Assisting to manage inbound calls

About you: 

• Strong time management skills including the ability to multitask
• Ability to work autonomously and in a fast-paced environment
• Advanced skills in Microsoft office will be strongly considered 
• Demonstrated experience in a customer service environment (including account management) with the ability to undertake objection handling 
• Positive attitude and a willingness to contribute to a high performing team and culture

Caring Counts

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth. 

Sedgwick is an equal opportunity employer and have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024. 

We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.

Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!

Why Sedgwick?

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!

Some of the Benefits of working with us are:

• Hybrid working arrangement. #LI-Hybrid 
• Professional Development through Sedgwick Australia University
• +0.5 % on top of Superannuation Guarantee
• Domestic and International Career Pathways