Leading Finance company that provides finance for consumers is seeking an experienced Loans Officer to join their team.
You will be handling loan queries and applications and consulting expertise whilst providing customers with outstanding service. The key focus of this position is dealing with customers with loan applications and assessing whether to approve or decline.
Key Responsibilities include:
- Client phone interviews to identify financial needs
- Provide support and advice to new and existing customers on options available to them
- Keep customers up to date regarding their application
- Assess the loan application
- Obtain additional information or documentation
- Build positive relationships with the customer
- Lending experience or Back-office loan processing
- Customer-focused with excellent client care
- A genuine enthusiasm for providing phone-based finance solutions
- Pro-active and resilient with a strong work ethic
If you enjoy processing and customer service, appreciate the need for attention to detail and, most of all, have a passion for providing exceptional solutions to your customers, then please submit your application today by pressing "Apply" or call Megan on 0412611*** or email *****@kbhsolutions.com.au.