Local Service Manager - Pest

Rentokil Pest Control have an excellent opportunity for a Local Service Manager to join our team in Brisbane on a permanent full time basis.
Reporting to the Pest Operations Manager, you will be responsible for managing and developing a team of Pest Technicians across the Brisbane region to ensure quality delivery of service and customer satisfaction.
The main duties for this role will include, but not be limited to:

• Supervise, develop and coach the Pest Technician team
• Conduct & participate in monthly team and safety pod meetings
• Conduct regular quality audits
• Conduct regular Technician Performance Assessments
• Inducting new staff members to the team
• Managing and scheduling service runs
• Administration related to servicing activities
• Managing customer feedback

The ideal candidate will possess:

• Previous experience in a Supervisory or Management role (minimum 2 years)
• Certificate IV Front line Management (desirable)
• Excellent customer service skills and negotiation skills
• People management skills
• Excellent communication skills, both written and verbal
• Ability to work well under pressure and meet KPI’s
• Time management skills
• A current Australian Driver's licence is essential

Please note that our recruitment process involves the completion of reference checks, medical checks, and police checks.
About Us-
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.
Employee Testimonials -
"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."
Lisa Crow
"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."
Darran Gibson