Managed Security Engineer

28th February, 2024 CyberCX is Australia's leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Security Engineer to join our Managed Security Services team. This role is responsible for system health, system performance & maintenance and responding to incidents and service requests. Key Responsibilities Investigate, troubleshoot, and resolve incidents and services requests for infrastructure and other related technologies (e.g., network, systems, cloud, etc.) Maintain system health and performance through proactive maintenance and patching activities across infrastructure Perform configuration and administration of infrastructure Contribute to processes and review their application to ensure that the controls, policies, and procedures are operating effectively Follow and enforce ITIL aligned incident, request fulfilment, problem and change management process for any changes required on customer's network Communicate with clients in a timely manner Build effective working relationships both internally and externally About you Tertiary qualification in information technology or similar field…