AddressThe role
In this role, you will be responsible for overseeing and providing program management and operational support to enhance patient safety and quality indicators. This includes reviewing and developing clinically relevant indicators, identifying new statistical methodologies, and adapting them to meet Queensland Health's needs. You will also design and conduct high-level statistical analyses of various data collections for use by Hospital and Health Services (HHS) and other Queensland Health units. Additionally, you will develop and implement policies, procedures, and systems for the ongoing statistical analysis of patient safety information to assist in planning, management, monitoring, and evaluation. Managing patient safety and quality dashboards, you will ensure the delivery of high-quality project outcomes by promoting and utilizing appropriate project management and change management techniques, methodologies, and tools.
You will stay abreast of contemporary international best practices in patient safety and quality analysis and reporting, including change management, staff and patient engagement, and sustainable compliance excellence. Your role will also involve managing project resources, expenses, and capital costs, building and leading a team focused on continuous improvement, and initiating and maintaining effective relationships with key internal and external stakeholders. Providing expert advice to senior management, contributing to budget development, and ensuring compliance with human resource practices and policies are also key responsibilities.
The successful person
To excel in this role, you will need to demonstrate exceptional capability in leading and managing the development of patient safety and quality indicators, as well as analysing patient safety data. This involves applying project management and change management methodologies throughout all project phases to achieve objectives within set time and budget constraints. Additionally, you will need to utilize sound judgment, advanced problem-solving, and issue management skills, along with the ability to synthesize information from various sources.
Moreover, you should possess outstanding communication skills, with a particular emphasis on managing stakeholder relationships effectively. This includes providing expert, authoritative advice to senior management and stakeholders and preparing detailed, accurate submissions, briefings, and reports. You will also need a proven track record in leading teams, setting direction, and motivating staff, fostering an environment where employees are valued, developed, and coached to reach their full potential.
About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
The role of the Clinical Excellence Queensland (CEQ) is to drive the patient safety, quality improvement and clinical improvement agendas for the Queensland health system. It will achieve this by identifying, monitoring, and promoting improvements in the quality of health services delivered by service providers (both Hospital and Health Services and private health facilities, globally and within Queensland), and support and facilitate the dissemination of best-practice clinical standards and processes that achieve better outcomes for patients. The quality improvement agenda is actively supported by a significant research agenda. The Division is also accountable for setting and supporting the direction for mental health, alcohol, and other drug services in Queensland, as well monitoring and reporting on performance.
Benefits
• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading.
• Flexible working arrangements
• Diverse work culture
• Career training and development
How to apply
To apply for this opportunity:
• Please submit your resume (including the details of two referees), and
• A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.
