Address
Form of workWe have a strong team of incredible women in our Crisis Support team that are seeking a motivating and inspiring leader to join their journey at DVSM.
Sounds like you? Join us now, so you can be part of our success – and we can be part of yours.
The Opportunity
The Crisis Support team provides 24 hour support and intake for women, with or without children, at risk of or experiencing homelessness as a result of domestic and family violence.
Reporting to General Manager Operations, the Manager – Crisis Support will lead, coach and mentor the team on best practice in their service delivery, safety planning and risk management.
This is a great opportunity for you to showcase your talent and leadership in delivering person centred, trauma informed support to women and children who access our services.
We see the role as increasing in hours in the future.
Your Impact
- Lead a psychologically safe team culture for staff to provide great practice to clients and each other.
- Manage and monitor CIMS including case notes, vacancies, brokerage, “No Wrong Door”.
- Develop, refresh and review service policies and practices to ensure meet service and contractual requirements in collaboration with the General Manager of Operations.
- Provide opportunities for debriefing, reflection and learning within the services team.
- Collaborate with the Service Managers and General Manager Operations on budget reviews.
- Partake in manager on call roster as second in charge.
- Ensure the service is compliant with ASES and ACF accreditation standards.
- Maintain a positive attitude and contribute to a supportive and inclusive work environment.
- Embrace challenges as opportunities for growth and collaborate with the team to find creative solutions.
What you'll bring to the role
- Bachelor degree in social work, psychology, counselling is desired.
- Experience in people management is highly desirable.
- Demonstrated experience of working in the DFV sector, family services and/or women’s services is essential.
- Demonstrable knowledge of Trauma-informed, Response-based and Domestic Family Violence Practices.
- Proven track record of working effectively in a collaborative environment to achieve shared goals.
- Excellent communication and interpersonal skills, with a strong focus on collaboration and teamwork.
Life at DVSM
At Domestic Violence NSW Service Management (DVSM), we provide support for people escaping/experiencing Domestic and Family Violence and homelessness. Our vision is a world where women, families and communities live free from violence, have equal rights, opportunities, and the freedom to reach their potential.
We can never really predict what’s around the corner, but at DVSM we’re asking the right questions to enable a more resilient future and helping those around us build strength and embrace change to their advantage.
Our people are at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our staff, clients, our environment, and our communities.
What DVSM will provide for you
- Not-for-profit salary packaging, reducing your tax (details via Access Pay).
- Rewarding Work - Work for an organisation who is committed to supporting families who have experienced DFV achieve their best outcome.
- Access to Learning and development and professional supervision.
As we are an organisation that supports and services for women and children, to be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977.
For more information about who we are and what we do, please visit our website www.dvnswsm.org.au
