Address
SalaryJob Number 24040464
Job Category Rooms & Guest Services Operations
Location W Brisbane, 81 North Quay, Brisbane, Queensland, Australia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
AUTHENTICALLY YOU
Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
CURATING ORIGINALITY TAKES TALENT
W Brisbane located at 81 N Quay, Brisbane City QLD 4000 is hiring a Manager on Duty. In this role you will manage the day-to-day operations, ensuring the quality, standards, and expectations of guests are met on a daily basis. Responsibilities include:
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
- Supervises talent levels to ensure that guest service, operational needs, and financial objectives are met.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
- Supervises all areas of the Welcome Department in the absence of the Welcome Manager.
- The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
- ‘Great Places to Work’ certified
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
MI CAREERS SOCIAL MEDIA ACCOUNTS
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CTA TO LEARN MORE
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
