Manager, Service Development & Innovation

• Partner with a strong and supportive leadership team to grow your career
• Spilt location West Perth and Maddington
• Impactful role to drive service excellence!

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

This position will drive innovation and service solutions aligned with key strategic objectives. Working with our leadership team across planning, project management, end-to-end Service Development and management, the position will measure success through performance monitoring and reporting.

About you

You’ll be a strong people leader with sound project development and implementation experience. With extensive knowledge of the aged care sector, challenges, and opportunities you’ll bring drive, energy and boundless enthusiasm. Your key experience will include:

• Demonstrated service excellence and continuous improvement
• Proven experience in leadership (ideal), engagement and collaboration
• Knowledge of the aged care quality standards and sector
• Demonstrated project management experience
• Change management and influencing with a solution focused mindset
• Demonstrated ability to deliver multiple outputs to timeframes
• Demonstrated ability to work collaboratively and as part of a team.
• Excellent analytical, review and reporting skills
• COVID and Influenza vaccinations are preferred but not required
• National Police Clearance (obtained within the last six months)

About the benefits

You’ll join an inclusive, diverse and welcoming Western Australian based organisation focused on making a difference in the local community. Along with a strong leadership team to support your career growth you’ll have access to:

• Not for profit Salary Packaging options up to $18,000!
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click “Apply Now” to visit our website and apply. Applications close on 7 April 2024 but apply soon as we will progress recruitment earlier if the right match is found.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Catholic Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.

Attachments:
- Manager Service Development and Innovation - Position Description, 2024.pdf