About Aligned Leisure
Aligned Leisure is a 100% owned subsidiary of the Richmond Football Club, established as a vehicle to manage the operations of Richmond’s health, fitness and leisure business activities. Supported by the people and business systems of the Richmond Football Club, Aligned Leisure currently operates 49 leisure centres, community stadiums, pools, gyms, theatres and other facilities throughout Victoria and New South Wales.
At Aligned Leisure, culture is paramount, and we are committed to developing our people in a supportive environment. Connecting to Thrive and Win is about connecting not only with customers, but also about staff connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships.
We are constantly on the lookout for talented individuals who fit our culture and either wish to learn a new industry or further develop their existing skills. If you have a passion for your local region, a focus on supporting your community and a desire to help us in providing the best level of service, we would love to hear from you.
Job Responsibilities:
The Manager - Stadiums will lead the Casey stadium network. They will proactively assist stakeholders to grow participation and attract events to Casey.
This position oversees Centre Managers at Casey Stadium, Olive Road Sporting Complex and The Shed. They will focus on facility safety and presentation, user group relationships, sports programming and customer experience.
The Manager – Stadiums will maintain exceptional working relationships with tenant and user groups. To succeed and establish Aligned Leisure, they must develop and maintain a prominent and visible role throughout the community by thoughtfully and professionally representing Aligned Leisure with key community stakeholders.
Specifically your responsibilities will include:
- Utilise key community relations to drive occupancy and bookings
- Relentlessly pursue prospects to convert to tenants and user groups.
- Maximise court and venue occupancy including community rooms and multipurpose facilities.
- Drive occupancy and revenue on all casual court availabilities, especially over quieter periods.
- Review and Implement Stadium operational processes and procedures.
- Ensure facility is clean, presentable and setup for all bookings and competitions.
- Oversee a team of Centre Managers, Duty Captains, Program Coordinators and Customer Experience Officers to manage the daily operations of the facilities.
- Liaise with user groups and service delivery staff to direct, coordinate to ensure that the facility is set up for programs as required.
- Coordination of relevant staff rosters, breaks and changes.
- Maximise sales opportunities for all bookings, programs, and memberships.
Desired Skills and experiences
• Experience in sports management and sports programming.
• A demonstrated understanding of relevant Health and Safety legislation and industry guidelines as they relate to the safe operations of stadiums.
• Well-developed supervisory skills and the ability to manage, lead and train a diverse team of multi-disciplinary staff.
• Well-developed understanding of the needs of key stadium user groups and the ability to negotiate successful outcomes with these groups.
• The position will be subject to relevant pre-employment checks such as a Police Check and must maintain a current working with children check.
• The successful applicant must hold or be willing to attain First Aid and CPR qualifications
If you believe this position sounds right for you, please apply now and complete your application before it closes on the 21st June 2024