Manager Transformation

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

About the role and where you will be working:

The Manager Transformation will assist the General Manager of I.T. and Transformation in the transformation of SCC(WA) to create transparency, momentum and enable a roadmap to a business capability (process and technology) that is fit for purpose for the organisational that SCC (WA) needs to become.  These services will be delivered via the application business process analysis, leading of major improvement projects and the establishment of a project office, all within the context of collaboration and effective change management.

This position is located in our Central Office in Rivervale and offers a flexible working arrangement. 

We’ll also be asking you to:-

• Primary focus on transformation to create transparency, create momentum and enable a roadmap to a business capability (process and technology) that is fit for purpose for the organisation SCC (WA) needs to become.
• To understand operational challenges and opportunities to ensure that solutions make an effective improvement to their services, activities deliverables.
• A collaborative approach in the identification and implementation of transformative projects and initiatives
• Leading major organisation improvement and efficiency projects (digital and business process), focused at strategic and key initiatives and projects.
• Analysing and assessing technology solutions to ensure that services needs are satisfied, including benefit realisation
• Establish an effective and appropriate project management approach for SCC(WA) for projects or varying scales.
• To oversee the Project Management for major projects; (either directly or overseeing individual Project Managers).
• Establishing and leading a Project Office in facilitating reporting and assistance on minor projects.
• Business process review, mapping and improvement, enabling the end to end analysis and reengineering of critical business process to improve efficiency and effectiveness of outcomes.

About You 

This candidate will have 8-10 years of experience in a similar role, ideally working in Aged Care, Home Care, Retirement Living and social Housing industries. Relevant tertiary qualification and or relevant practitioner qualification in Project MAnagement or PRocess Improvement.

Working with us:

At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

• Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
• Corporate Health Insurance with HBF
• Free employee assistance program
• A diverse range of services which allows professional development and growth
• Paid Parental Leave
• Annual leave starting at 4 weeks
• Carers/personal leave
• Service Awards for long standing employees
• Flexible working environment

How to apply:

To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience / suitability.

Kindly note, if your application progresses to an interview, we’ll be asking for:

• National Police Clearance - current within 6 months (or evidence of application)
• A completed pre-employment health questionnaire
• Qualifications

About us:

Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;

Listen, Act, Do not give up, Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services, we provide visit: scrosswa.org.au