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Form of workSunshine Coast’s first private Emergency Centre at Buderim Private Hospital is looking for an additional Receptionist to join our professional and friendly team in a casual capacity.
The successful applicant will cover short notice/sick leave and annual leave periods with the possibility of public holidays. Flexibility is essential as we are open 24 hours a day, seven days a week, covering all shifts Day, Evening and Night with the benefit of earning great rates out-of-hours for night and weekend shifts.
About Us…
Buderim Private Hospital, in-conjunction with the independent specialist emergency physician group Care 24-7, opened Sunshine Coast’s first private emergency Centre at Buderim Private Hospital in August 2018.
Care 24-7 provides a round-the-clock Emergency Centre with a superior patient experience that elevates the hospital’s reputation and brings more patients through the door.
Our service provides options to the community, for those seeking the highest level of care and those who wish to be admitted to a Private Hospital. We pride ourselves on our care led by doctors who specialise in Emergency Medicine (FACEMs).
About the Role…
Care 24-7 has an exciting opportunity for a Receptionist to join our team on a casual basis over a 24-hour, 7 day a week roster.
The role provides excellence in customer service to our patients, their family members and other partners including the Queensland Ambulance Service (QAS).
Responsibilities and duties include:
- Providing exceptional customer service
- Supporting the day-to-day administrative needs of medical staff
- Providing general reception services including answering the phones and managing patient/family enquiries
- Raising invoices and facilitating receipts of payment and processing of Medicare as required
- Data entry and scanning records
- Ensuring the waiting area and kitchen is always clean, tidy, and well maintained
- Attending training / meeting / performance review sessions in order to further develop our service to referrers, patients and the general community
- Being a positive advocate for the service in the community.
About You…
We are looking for a friendly and experienced Receptionist or Customer Service professional who is able to work in a fast-paced environment with flexibility in shifts and one who values providing the best possible care to patients and their family members.
Knowledge of clerical procedures within a hospital environment, such as medical records systems, is desirable but not essential as is experience in a workplace that is shift-oriented. The successful applicant will be the first point of contact for all patients and other health professionals and as such we value an individual who is dedicated, compassionate and has a One Team approach to their work ethic.
If you are a passionate person who realises the tremendous opportunity that this role offers and you want to utilise your skills and passion in a health and medical environment, we want to hear from you!
(Previous applicants need not reapply. Please note that only shortlisted applicants will be contacted.)
