Medical Receptionist

Join our chiropractic family as a receptionist! Embrace a fulfilling role where your warm demeanor welcomes patients, excellent organizational skills keep things running smoothly, and passion for health contributes to a positive clinic experience. Apply now to be the smiling face that sets the tone for our wellness-focused environment!"
 

Duties Include

• Greeting Patients.
• Making and confirming appointments, and managing patient bookings.
• Invoicing, Billing and Receipting, including balancing takings.
• Improving and maintaining office procedures.
• Assisting chiropractors where needed.
• Promoting and supporting all of Capacity Health's services.
• Researching new ideas and products
• Digitally recording patient files, x-rays and reports.
• Minor office cleaning.
• Minor IT required.

Key Criteria

• Excellent Communication Skills. You value honesty and clear communication in the workplace above all else.
• Ability to plan and prioritise workload.
• Ability to multi task. Our front desk is a hive of activity that you will need to manage.
• Fantastic attention to detail.
• Calm and reliable.
• Confident with computers and social media.
• Work within a team environment and autonomously. The majority of your time will be spent working on your own in a busy waiting area.
• Able to demonstrate initiative and flexibility in taking on a range of patient-related and administrative tasks.
• Maintaining a clean and healthy work environment.
• Our patients range in age from newborn babies to the elderly, you must be comfortable and enjoy communicating with people of all ages. You must be comfortable holding babies for short periods of time.
• Great knowledge of Microsoft Office products.
• 3 years of office / reception experience

Desirable Criteria

• Knowledge of Front Desk or other practice software.
• Operate HICAPS and EFTPOS.
• Good knowledge of EPC program and referral requirements.
• Knowledge of DVA, Medicare and Private Health Insurance billing.
• Actively committed to continual professional development.

In keeping with Capacity Health's commitment to excellence in health, our front desk is a standing work station, therefore this is not a sit-down reception position.  Our position requires the candidate to be on their feet for the majority of the shift. 

Benefits

• Full training provided. You will become very knowledgeable about health, especially health of the spine and nervous system.
• Ongoing training, mentoring and development in both Chiropractic knowledge and practice management skills are an enjoyable and fundamental expectation. There is plenty of opportunity for the role to expand in scope as the team continues to grow and your skills continue to improve.

Capacity Health is a place where people learn to understand the power of their own body and take responsibility for their optimal function. Our mission is to influence our community into a sustainable, healthier way of living through treatment, education, and advice.

The current role is a casual position. The hours are half day shifts either morning or afternoon Monday to Friday. Generally start at 7:00 am and finish at 1pm; or start at 1 pm and finish 6:30pm. A roster is put out a fortnight in advance. The role is between 15 to 20 hours per week..

Using the "Apply Now" button, please send a cover letter explaining why you feel you are the best person for this role, including two professional referees and place the name of the position you are applying to in the subject line. Applications without a personalised cover letter to the clinical director will not be considered. Do not send your application via email, please use the "apply now" button. 

We look forward to hearing from you!

Only short-listed applicants will be notified.