Address
Form of workJob reference: #8172
Brand: Lumus Imaging
Location: Ipswich
Work type: Full Time (Permanent)
Do you have customer service experience and enjoy working within your local community?
The Lumus Imaging team in Ipswich are on the lookout for a Full Time Receptionist to join them in providing the best service and care to our patients. As the first point of contact for our patients, you will assist with greeting, managing queries, checking in appointments and managing calls and other requests directed to the team.
This is a Full Time Permanent position, working Monday - Friday with shifts between 8am - 5pm. Full time paid training is provided on site at our Ipswich clinic.
Lumus Imaging is committed to the wellbeing of our people, patients, and communities which we serve.
At Lumus we harness all the knowledge and expertise we have gained over the last 30 years and combine it with the empathy and care of our people.
On offer here is:
- A strong culture of team, where you are supported by leaders and peers in a collaborative way.
- Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
- A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
- Work for a large ASX listed organisation which is focused on delivering positive outcomes to all Australians.
- Supported by experienced team members to learn new skills
- An opportunity to work in an industry that makes a difference to people's lives
You will be responsible for all reception duties including:
- Customer service and care including greeting patients at the front desk, taking, and directing incoming telephone calls
- Make radiology exam bookings
- General Clerical Duties
- Patient record management with exceptional data entry skills
- Liaising with other receptionist, referring doctors and other medical professionals in a courteous manner
- Medicare, DVA, Health fund and work cover billing and banking
Part of Healius, Lumus is made up of over 2000 diagnostic imaging experts and support staff based in 135 centres across the country.
Employee benefits and wellbeing
- Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
Vaccination requirements
As per the Healius Group Vaccination Policy, there may be some vaccination requirements in some Hospital settings.
About us
Lumus Imaging is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.
