Address
Form of work
SalaryMedical Receptionist
- Full time, permanent | Based in Stepney (5069) | Mid Level.
- A supportive team environment | Opportunities for development and growth
- Free on-site car parking | Monday to Friday, no weekends
About sportsmed
From our origins as a centre of excellence in sports injuries to our position now as a world-leading healthcare provider, we’ve grown to now specialise in the prevention, treatment and recovery of bone, joint, muscle, ligament, tendon, nerve and arthritis issues, treating patients from all over Australia.
Our Stepney Healthcare Hub offers patients a one-stop facility where they can be diagnosed, treated and managed in one central location. This includes a private hospital, Orthopaedic Surgeons, Sports Doctors and GPs, Physiotherapy, Podiatry, Massage, Exercise Physiology, Diet and Nutrition, Psychology, Gym, Clinical Pilates and a Weekend Injury Clinic.
About the Role
Our Orthopaedic Clinic in Stepney is offering exciting opportunity for a full-time, permanent experienced Medical Receptionist, also known as a Practice Relief Officer. This dynamic role serves as a bridge between the responsibilities of a front desk receptionist and a Personal Assistant (PA) to surgeons. Operating from 8 am to 6 pm Monday through Thursday and finishing at 5 pm on Fridays, you will work on a rotating roster. Reporting directly to the Reception Team Leader, this mid-senior level role offers tremendous growth potential.
Responsibilities include:
- Acting as the first point of contact for our patients through phone, e-mail, and in person.
- Liaising with internal and external practitioners, other sportsmed teams, clinics, hospitals etc.
- Quoting for and booking surgical procedures.
- Preparing consult billing and receipting accurately, handling account enquiries and cash balancing.
- Providing PA role coverage when needed.
About You
You are naturally gifted as a communicator, excelling in managing stakeholders and ability to tackle complex tasks in fast passed environments. Your collaborative and consultative approach makes you a valuable team player, and you find joy in tackling problem-solving challenges.
Essential skills and qualities include:
- Minimum 1+ years of experience in a fast-paced medical reception/administration role - must have!
- Proficiency with Microsoft Word and Excel at basic level
- Ability to work effectively under pressure and respond to short deadlines.
- Ability to remain focused and productive in a busy, open-plan working environment.
- Excellent written and oral communication skills
Note: Applicants are kindly requested not to apply if they do not possess previous experience in medical or allied health administration/reception management.
Remuneration : We offer competitive pay, exceeding the industry standard, based on your valuable work experience
Special requirements:
Hold a valid Working with Children (WWCC) or willingness to apply prior to a formal offer of employment with Sportsmed.
We offer:
- Modern, well equipped working facilities
- Competitive pay rates with applicable loadings
- Staff recognition and rewards program
- Access to employee assistance programs
- Generous opportunity and financial assistance for pathways of education and training
- A friendly dynamic team in supportive flexible work conditions
- Gym membership discount
- Free on-site car parking
To apply for this position please submit your resume and cover letter outlining your suitability for this role via SEEK.
Application closes Monday 22nd April 2024
Sportsmed reserves the right to close applications prior to this date.
sportsmed is committed to equal employment opportunity, ethical practices, and cultural diversity in the workplace. We have a strong culture of inclusivity, and we encourage and welcome applications from Aboriginal and Torres Strait Islander People.
