AddressYour New Team
Our team is passionate about their work and thrives in an environment where camaraderie and enjoyment are just as important as professionalism.
With an experienced team of physios leading the way, you'll have the opportunity to learn from the best while contributing to our well-established network of practices. Operating for over 20 years in Townsville, our clinics have built a reputation for excellence and reliability in providing top-notch care to our community.
If you're ready to be a part of a dynamic team that values both work and play, then we want to hear from you! Join us in making a difference in the lives of our patients while enjoying a supportive and fulfilling work environment.
The Role
As a Receptionist with Sportsmed NQ, you will play a pivotal part of a vibrant healthcare network. As the face of our organization, you'll have the opportunity to interact with a diverse range of individuals and contribute to our mission of providing exceptional care to our community.
We are seeking a dedicated individual who is enthusiastic about contributing to our team for 20-30 hours per week. The ideal candidate will be able to manage a flexible schedule, demonstrating reliability and a strong work ethic. This part-time commitment allows for a balance between work and other responsibilities, making it an excellent opportunity for students, parents, or anyone seeking supplemental income or experience in an allied healthcare environment.
Our clinic is part of a dynamic network comprising three local clinics, each committed to delivering top-tier healthcare services. This expansive network not only enhances our resources but also fosters a collaborative environment where ideas are shared, and professional growth is encouraged.
Responsibilities:
- Greet and assist patients with warmth and professionalism, ensuring a positive experience from the moment they enter our clinic.
- Manage appointment scheduling and ensure accurate documentation of patient information.
- Coordinate with healthcare providers and support staff to maintain efficient clinic operations.
- Handle inquiries over the phone, via email, and in person, providing helpful information and directing queries to the appropriate channels.
- Assist with administrative tasks such as filing, data entry, and inventory management to support the smooth functioning of the clinic.
Qualifications:
- Previous experience in a receptionist or customer service role preferred.
- Excellent communication skills, both verbal and written, with a courteous and empathetic demeanour.
- Strong organizational abilities and attention to detail, capable of multitasking in a fast-paced environment.
- Proficiency in basic computer applications such as Microsoft Office Suite and experience with electronic medical records systems is a plus.
- A positive attitude and a genuine desire to contribute to a collaborative team environment.
Desired (but not required):
- Allied Health/ Medical administration experience
- Experience with third party companies like NDIS and Workcover
About You
You will thrive in a customer service environment and possess strong interpersonal skills. You handle high-pressure situations with grace, be organized and have a genuine desire to assist others. We are willing to be flexible for the successful candidate who shows a strong interest and investment into teamwork.
About Us
Sportsmed NQ are a part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health practitioners and Support Services across over 300 practices in Australia.
What’s Next
If you feel you may be the right person to join our team, please apply directly via the SEEK advertisement.
