A busy gynaecology practice in Mandurah requires a Medical Receptionist to join their friendly and supportive team for two days per week - Tuesdays and Wednesdays.
- Immediate start, Tuesdays and Wednesdays
- Parking provided
- Small supportive team/doctor owned/operated private practice
- Previous Medical Reception experience preferably in a specialist practice
- Self-motivation, problem solving skills and the ability to work either cohesively in a small team environment or independently is essential
- Experience using Genie Medical Software including billings, Eclipse, HIC online, EFTPOS
- Coordinating all aspects of surgical bookings and billing process
- Ability to multitask with keen attention to detail
- Ability to adjust and adapt to practice requirements
- Proficient in the use of Microsoft Word and Microsoft Outlook
- Excellent customer service to patients, other providers and hospital staff as well as excellent communication skills within the office team environment
- Excellent interpersonal skills including the ability to liaise effectively with people from diverse social and cultural backgrounds at all times being kind and compassionate
- Maintain a high level of written and verbal communication skills. This includes a professional telephone manner and written email communications
- Ability to cover full-time hours on occasion when other staff are on leave
- Demonstrated empathetic, compassionate and professional demeanour
- Proof of COVID vaccination
- Ability to work in Australia
- Efficiently managing clinics and booking appointments
- Triage and process referrals
- Theatre bookings including liaising with hospitals and anaesthetists
- Meeting/greeting of patients
- Answering phones and making appointments
- Coordinating and managing clinic/theatre sessions
- Liaising with various pathology and radiology providers to schedule scans and follow up results prior to clinic
- Accounts - billing/receipting money, banking and the use of EFTPOS
- Scanning/entering clinical data
- Management of computerised diary
- Other duties as required by the Practice Manager
Additional information
- Immediate start - Tuesdays and Wednesdays
- Parking provided
- Small supportive team/doctor owned/operated private practice