AddressPart Time Medical Secretary
- Amazing practice and culture – Cooks Hill – Upskill from Reception
- Colorectal Surgeons (established) – work/life balance – Gentu
- Parking – amazing culture – half days or full days (negotiable)
Do you want to make a difference in our patient’s lives? Do you thrive on helping people? Are you a great team player and love processes? If yes, then this is the job for you!
We are seeking a caring and professional healthcare Secretary with excellent organisation and administrative skills to become part of our team. We are happy to provide training for those candidates who have Medical Receptionist skills – if they are the right fit for the practice.
About us
Our practice has been established 2 years ago. We pride ourselves on our culture and team spirit. We are a progressive, thriving practice, where you will never be bored.
We cannot overstate how lovely our Surgeons are, you will love coming to work. Our practice comprises of three surgeons, a practice manager, and another Medical Secretary.
About you
This position would suit someone who can support and add value in a new practice, with a can-do attitude, with their attention to detail skills only coming second to their patient care.
You love to have a “can do” attitude, to assist either our team or patients as required.
We are happy to consider a candidate who has worked as a medical receptionist before and is looking to take their skills to the next level – (if you haven’t worked as a Medical Secretary before, but think you would still be perfect for this job- please tell us why):
- who is comfortable using and learning new software -Gentu
- who demonstrates initiative
- with strong organisational skills and attention to detail
- with dedicated communication and interpersonal skills
- who values and fosters a supportive and respectful workplace culture
- Being experienced working with various health funds and Medicare (viewed favourably)
Duties and responsibilities
As our Medical Secretary, you will be responsible for facilitating the flow of patients into and out of the medical practice (particularly meet and greet). You will be the first point of contact and a key representative of our practice.
Your responsibilities will include, but are not limited to:
- Providing platinum service to patients on the phone and in person
- Managing meet and greet consulting sessions
- Practice communications (responding to phone calls and emails)
- Assisting our Practice Manager with theatre bookings and quoting (experience in this would be viewed favourably) a minimum amount of theatre billing will be required
- Gentu Medical Software (experience viewed favourably)
- Having previous medical secretarial experience including managing consulting sessions (billing only), debt collection, maintaining Medicare and DVA fees schedules
- Urgent typing only (main typing outsourced)
- General office administration
- Assisting to create a great culture in the practice
- using your creativity and experience to create more efficient medical processes and procedures
Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture.
Successful candidates for this role will require:
- Exceptional customer service with empathy and attention to detail (this cannot be overstated)
- An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues
- Excellent communication skills, both verbal and written
- Amazing organisational skills
- Medical secretarial background, along with experience with higher duties, ideally having experience with Gentu practice software, and having worked within a Specialist practice
- Motivation to assist in growing and improving our practice
- Ability to be able to cover leave for other staff (if 4 days per week)
- Have a capacity and energy to perform well in a busy environment, must be skilled multi-tasker and fantastic problem solver.
Experience using medical practice management software is desirable – but everything can be taught. Most importantly, we want to find someone who can provide great customer service & learn along the way.
What you will get in return:
You will work within a very supportive and caring work environment with our Surgeons, team and patients. You will be paid an above award salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice.
Days/Hours:
We are negotiable with the following shifts:
Monday to Thursday
Am or pm shifts 8:00am to 12:30pm, or 12:00pm till 5:00pm
Full days: 8:00am till 5:00pm days (two to four days per week)
If this sounds like a role that interests you, please submit your resume and cover letter, quoting the reference number: 996.
The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.
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