Member Human Resources

At Resolution Life, we’re proud to have evolved into a global business under the Resolution Life name. For customers, advisers, companies and the industry. We’re making an impact worldwide

Resolution Life Group is a global life insurance group focusing on the acquisition and management of in-force life insurance policies. With assets of $31 billion and 1.5 million customers, Resolution Life are providing existing customers with life insurance, super and investments.

Why us?

Our platform vision is to be the leading in-force specialist life-insurer in Australasia by 2024, by being customer-obsessed and data-driven.

We are one of the first life insurers globally to operate in an entirely Enterprise Agile environment. The strategic priorities of the platform are focused on ensuring the business is future-fit and sustainable, and to grow through bolt-on acquisition of in-force portfolios. We are guided by core behaviours that inform the way Resolution Life team members show up each day and interact with others.

The Opportunity

Within the People Experience Chapter, the heart of our HR capabilities beats, delivering a holistic people experience aimed at attracting, engaging, and retaining top talent to drive customer value. Comprising individuals with diverse skills, Chapter Members collaborate seamlessly within their teams and with external partners to craft a people experience aligned with our employee value proposition. Their counsel, grounded in market insights, supports the execution of our business strategy and embodies our organisational mission of nurturing the human spirit.

As a member of this Chapter, your role will focus on advancing projects related to people performance, reward, and engagement. With a keen eye on total rewards and performance, you'll be at the forefront of transformation efforts aimed at enhancing areas such as superannuation, remuneration, benefits, culture, and employee value propositions. Operating in an agile environment, you'll collaborate closely with cross-functional teams, senior leaders, and external vendors to drive sustainable change guided by data-driven insights.

This role offers a 6-month fixed term contract, with the possibility of extension, and embraces flexible working arrangements. You'll have the freedom to work remotely, with occasional office attendance required on an ad hoc basis, ensuring a harmonious balance between business needs and personal flexibility.

Your Story

RLA has adopted agile ways of working, providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following attributes:

• Completing annual data submissions and interpreting/translating results for a variety of audiences
• Supporting the annual delivery of the performance and remuneration review cycle
• Owning and driving the local implementation of global reward, performance and engagement initiatives
• Vendor management of remuneration and engagement providers
• Ensure data accuracy, consistency, and integrity for informed business decisions.
• Assist in delivering high-quality and insightful reporting and analysis to senior leaders throughout the organization.
• Develop and implement in programs and initiatives that promote strategic organizational development, covering areas such as total rewards, performance, culture, values, leadership, and talent management.
• Foster partnerships with a broad range of teams, leaders, employees and suppliers
• Empowers others to work the Resolution Life Way and collectively achieve our strategy
• Contributes to building a team culture aligned to our purpose and behaviors
• Demonstrates and fosters a growth mindset and willingness to learn
• Communicates openly and inclusively and is also to influence and engage with key stakeholders
• Suggests improvements and simplifications and manages cost levers
• Ensuring we meet our regulatory, legislative, and financial obligations

Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analysing data and problem-solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

What Will We Do For You:

Our culture underpins our values and guides our decision making. It's also what makes Resolution Life a great place to work.

Resolution Life Australasia supports virtual working, and our enduring primary place of work continues to be “virtual” with the physical office and home office used interchangeably. We recognise that our workers can contribute and connect equally regardless of where they are located, and we have seen and experienced the wellbeing and benefits that come from working at home. This means some of us work at home most of the time, in the office most of the time or a balanced mix.

Every day is an opportunity to grow – and we hope to offer our people a career, not just a job.

The learning and development opportunities we offer include supporting the completion of executive-level short courses, access to leading online learning tools, on the job training, and mentoring by highly experienced business leaders.

Join us

Before commencing employment in this role you will need to provide two references, full working rights and complete police and credit checks through an online provider.

As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at ******@resolutionlife.com.au.

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