Member Safety Officer

About the Role:

The Member Safety Officer is responsible for administering Blue Card applications and Workcover claims for Surf Life Saving Queensland members.

Why work for SLSQ:

• Flexible work arrangements.
• Paid parental leave.
• Access to salary packaging.

Key Responsibilities:

• Process Blue Card applications, ensuring they are completed within the timeframes required by legislation and SLSQ policy.
• Maintain Blue Card confirmations in Surfguard.
• Link new members & delink archived members in the Blue Card Organisational Portal.
• Identify non-compliance by completing audits.
• Maintain and update the Blue Card procedure to improve processes and understanding.
• Maintain a register of Blue Card correspondence and liaise with managers, members, clubs, and Blue Card services.
• Maintain an accurate database of member injuries for lodgement and reporting.
• Assist in the administration of Workcover claims and provide support to members during the claim process.

Key Skills, Experience, and Qualifications:

Essential

• Previous experience in an Administrative role.
• Working with Children Blue Card or ability to obtain one.
• Intermediate level skills for Microsoft Office Suite.
• A strong customer focus and commitment to quality service.
• Ability to plan and prioritise workloads to meet deadlines.
• Intermediate typing skills – minimum of 60 WPM.

Desirable

• Previous experience with Work cover.
• Knowledge of Life Saving and an empathy for volunteerism.
• Experience/knowledge of Blue Cards, the Commission for Children and Young People and Child Guardian.

About SLSQ:

Surf Life Saving Queensland employs over 600 people throughout Queensland. SLSQ is an efficient and vibrant organisation servicing 32,500 members. It was formally established in 1930 and is the governing body for surf lifesaving in Queensland, comprising 57 affiliated surf lifesaving clubs in six regional branches. The organisation also includes supporters’ clubs and a range of programs that involve more than 462,000 participants. SLSQ is directly affiliated with, and is part of, Surf Life Saving Australia (SLSA) and the International Life Saving Federation (ILF). Surf Life Saving Queensland is built on a fundamental principle: to save lives. Our organisation encompasses several diverse arms – lifesaving services, community education, membership services, surf sports, fundraising and commercial training.