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Form of workAre you ready to embark on a thrilling journey in the dynamic world of tourism? Our client, a leader in the tourism industry, is seeking a vibrant, customer centric and enthusiastic Membership Officer to join their team! As our Membership Officer, you'll be assisting and supporting their exclusive membership program.
The position would suit an up-and-coming tourism professional or recent graduate looking to begin their career in the tourism industry. Training will be provided for the right applicant. Responsibilities:Act as the first point of contact for existing and potential member queries and services, supporting the end to end membership life cycle
Ad hoc admin duties
Assist tourism operators to understand, interpret and apply the Quality Tourism Framework accreditation program to their business, including Star Ratings and other sector-specific programs
Provide coaching, mentoring and advice to tourism operators relating to accreditation, marketing, e-tourism, workforce development, business planning and customer service
Conduct online and on-site accreditation assessments with tourism businesses
Maintain accurate and current records…
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