Higher Solution Specialists is a privately-owned company that has built a strong reputation amongst all our clients as being a quality recruitment provider.
Currently we are seeking a Mortgage Broker Support Assistant for a renowned building & construction investment agency, based in Subiaco.
- $65K - $75K plus super
- Modern executive office in Subiaco
- Highly motivated, positive, and dedicated team that support each other
- Ongoing training and development
Reporting to the Finance Manager, responsibilities include but not limited to:
- Delivering optimum client experience through supporting end-to-end processes from initial client contact to loan settlement
- Manage the end-to-end IFA Process from Work Order Received to Settlement, including obtaining documents from clients, handling finance applications, securing unconditional finance approvals within specified timeframes, and ensuring timely settlements
- Collaborate with customers to gather necessary information and supporting documents for loan applications
- Coordinate the ordering of valuations, including Up Fronts and Low Val Solutions
- Collaborate with the Broker to maintain the IFA Trail Book, conducting annual reviews and managing product variations
- Ensure the quality of all finance applications submitted and verify compliance under NCCP, obtain client consent before application lodgement, and correctly store all required documents and information
- Process MIRs and Conditional Approvals for finance applications submitted by IFAs
- Provide general administrative support to the Finance Manager, ensuring smooth day-to-day operation
- Maintain effective communication with referral partners, lenders, and settlement agents to facilitate the loan application process
- Screen and handle phone calls, inquiries, and requests. All statistics, reporting, and paperwork accurately according to the standards specified by Management.
Key Skills:
- Proficiency in Microsoft Suite
- Proven experience in a Brokerage Support role
- Experience with flex (AFG) highly regarded but not necessary.
- High analytical skills to meticulously assess financial documents and match suitable financing solutions
Benefits:
- $65K - $75K plus super
- Modern executive office in Subiaco
- Full time role with immediate start
- Ongoing training and development
- Highly motivated, positive & dedicated team that support each other.
- Room for career growth & development.
Application:
Candidates must have the right to work in Australia.
To apply for this role, please click "Apply". Shortlisted candidates will be contacted to discuss your background and to invite you to complete the HSS registration and Interview process.
HSS is an equal rights employer and encourages applications from all ethnicities and backgrounds.