Address
Form of work
SalaryPsst, hey you! Yes, you! Are you a go-getter with a passion for pets? We have the pawesome opportunity you've been looking for!
Why join us?
Do work that matters. We’re pioneering in a new area of pet food, always striving for fresher. We’re restless, creating a better life for our pets.
Make an impact and change the game. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to do your best work – and to make a real difference. Do you have a great idea for a new product or system improvement? We’re all ears!
Growing and global. We’re growing fast! We now have global presence across APAC, and Europe regions and we’re only getting started!
Work with a pack of awesome, genuine people who are passionate about what they do.
Flexible and hybrid working. Work from the office and home, to suit your flexibility.
Grow your career with us. We’re big believers in lifelong learning. You’ll be given access to LinkedIn Learning, plus opportunities for internal mobility and leadership training to fast-track your career.
Pets our part of our family: bring your pet to our Crows Nest office, access our Pawrental leave when you adopt a new cat or dog, pet carer and compassionate leave.
Generous perks including day off for your anniversary, product discounts, volunteering days to help the community, novated leases, a rewards program and parental leave!
About your role
This isn’t your typical Account Manager role!
We are looking for an Account Manager, ready to be responsible for the ownership and growth of 8 Private Label Key Accounts. This includes building business plans and P&L management.
Collaborating with a passionate team, this position plays an active role both internally and externally for your customers, focused on offering exceptional customer service.
In this role you will have an opportunity to influence and make an impact! You'll have a chance to help develop new products for your customers and work as a Pack with the National Business Manager and various cross functional teams including Marketing & Brand, Category, R&D, Supply & eCommerce to execute new ideas.
What you'll do
- Account Manage selected clients with a clear growth roadmap leveraging our current and NPD range in line with their planning cycles
- Management of sales and profitability performance of your key account ensuring all key targets are met
- Manage customer administration requirements including claim management & processing using our software Blueshift
- Lead forecasting and spend management including sales analysis tools such as PowerBI or IRI
- Support New Product Presentations/ Submissions Quarterly Business Reviews
What will help you succeed
- Great organisation skills - being able to priorities and manage up to 8 smaller clients
- Excellent communication and demonstrated problem-solving capability
- Financial acumen to understand forecast and budget as context for managing performance
- An entrepreneurial approach and ability to thrive in a dynamic environment
- Self-starter, comfortable with ambiguity with an appetite to grow and develop in a fast-growing organisation
- Experience within Pet Specialty or Animal Health Industry is highly regarded
- Knowledge and exposure to FMCG industries preferred but not required
- Project management skills would be highly regarded
