The National Facilities Manager will provide leadership and strategic direction for facility management planning, operations, policy and service delivery.
Key Accountabilities
- Develop and lead a strategic framework and plan for the delivery of hard and soft services facility management across the business sites incorporating a new service delivery model for facility management operations
- Drive and oversee the performance of the facility management operations including maintenance services, environmental and sustainability programs, safety, business risk and and continuity management strategies
- Develop and implement agreed performance goals, standards and KPI's to inform capital and operational budgets
- Develop reporting and analytics to evaluate the effectiveness of facility management operations and asset management
- Act as the primary escalation point for urgent, complex or highly sensitive operational issues, determining appropriate responses and the need for further escalation
- Oversee the project management of national minor workplace reconfigurations
- Support the national development of the Property Strategy and lease renewal process, including the drafting of associated business cases
- Significant experience in a facilities management and people leadership role for a complex, matrixed organisation
- Demonstrated expertise in contemporary facilities management practices, facilities operations, contracts management, health and safety practices in the workplace and in associated corporate communications
- Demonstrated experience in the development and management of project budgets, cost modelling and in assessing and managing contracts of work
- Demonstrated ability to build effective relationships internally and externally with clients, intermediaries and service providers
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communicartion tools
- Comprehensive knowledge of all aspects of statutory legislation pertaining to facilities operations and in Workcover legislation
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.