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Executive Qantas Ground Services (QGS) contract
12-month fixed-term contract based in Mascot, Sydney
At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and we work hard to keep things moving.
QGS is a wholly owned subsidiary of Qantas Airways and we’re responsible for providing ground handling services to the Qantas Group, including baggage handling, ramp services and warehouse freight handling.
Your role as National Manager QGS Operations, will see you leading all facets of the QGS business – supporting ongoing business strategy development, ensuring operational excellence for all of our customers across the Qantas Group, and implementing and supporting core people and operational performance processes. You will be responsible for engaging our people and ensuring they have the right support and training to deliver the operation. You will drive recruitment activity, stakeholder and customer engagement and ensure that safety is the number one priority across the business. You will also be responsible for office management, compliance activities and providing operational support where required.
You’ll have –
Previous experience in a managerial role with demonstrated success leading a strategy, as well as coaching, motivating and developing teams
Strong customer management experience in a business partnering model
Experience in developing strategies and implementation
Extensive experience in managing complex case, performance and injury management
Success in managing change within an operational environment
Strong communication skills, both verbal and written, with the ability to influence and or negotiate at all levels
Experience in administration/operations management and business monitoring.
Knowledge of or ability to interpret Awards and EBAs
Experience with the management of industrial relations issues
Exceptional stakeholder engagement skills with proven decision-making skills
Demonstrated success in monitoring and reporting
Well-developed organisational skills and ability to set own priorities
Experience in recruitment assessment
Intermediate or above proficiency with IT applications including Microsoft suite
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.
Applications close: Monday, 10th of April 2023
