AddressOverview:
- From strategy to operational delivery; this role offers a genuine ability to reimagine the delivery of primary care through telehealth platforms
- Embrace and lead a start-up philosophy with the support of one of Australia’s leading general practice organisations
Description:
As the National Telehealth Manager, you will be responsible for overseeing the development, implementation, and management of our telehealth services. You will play a critical role in driving the strategic direction of our telehealth programs while ensuring operational excellence and delivery of high-quality care to our patients.
About Ochre:
Established in 2002 Ochre Health is a leading provider of primary healthcare in Australia, operating a network of over 65 medical centres around the country. Built on a founding purpose of improving health in regional and rural communities and now partnering with over 400 doctors, the company is unique among its peers in having a commitment to supporting rural and remote locations.
Key Responsibilities:
- Develop and implement strategic plans for the growth and expansion of our telehealth services.
- Collaborate with cross-functional teams to ensure seamless integration of telehealth services into our existing healthcare delivery model.
- Oversee the day-to-day operations of the telehealth program, including scheduling, patient onboarding, and provider support.
- Monitor key performance indicators and metrics to track the effectiveness and efficiency of our telehealth services.
- Ensure compliance with regulatory requirements and industry best practices related to telehealth.
- Identify opportunities for process improvement and innovation to enhance the patient experience and outcomes.
- Collaborate with external partners and stakeholders to enhance our telehealth offerings and expand our reach.
Qualifications:
- Proven experience in Primary Care (ideally telehealth) program management, with a strong understanding of both strategic and operational delivery accountabilities.
- Bachelor's degree, ideally in healthcare administration, business management, or related field
- Excellent leadership and communication skills, with the ability to collaborate effectively with diverse teams.
- Knowledge of telehealth technologies and platforms, with a track record of implementing successful telehealth programs.
- Strong analytical and problem-solving skills, with the ability to drive data-driven decision-making.
- Ability to thrive in a fast-paced and dynamic environment, with a passion for improving healthcare delivery through telehealth.
If you are a strategic thinker with a passion for innovation and a drive to deliver high-quality telehealth services, we encourage you to apply for this exciting new role. Join us in revolutionising the way healthcare is delivered and make a meaningful impact on the lives of our patients.
