Ndis Client Intake Officer

We have a fantastic opportunity as a NDIS Client Intake Officerto join one of South Australia's fastest-growing Disability Services Providers.

My Life My Way provides high-quality disability support services to people in South Australia.  Our person-centred approach gives Participants the reassurance that everything we do is focused towards helping them to achieve their goals

If you are proactive, have a positive can-do attitude and are looking for a rewarding opportunity with an organisation that aims to improve the life outcomes of clients, then you may wish to talk to us.

Day-to-day responsibilities will include (but are not limited to):

• Meeting potential new clients and discussing how we can help to support them
• Establish new referral pathways through networking with businesses, hospitals, Local Area Coordinators (LACs) and support coordinators 
• Existing Clients- Responsible for an overall positive relationship
• Completing evidence-based reports
• Contacting clients referred to the Local Coordination Point in a timely and appropriate manner to offer a service
• Conducting a risk assessment with clients to ascertain current risk status.
• Assisting with onboarding, data entry and inductions 
• Take and deliver messages to appropriate personnel
• Work as a member of an integrated team, working across support services
• Clear and accurate record keeping of information
• Undertaking other duties as directed

Benefits and perks

My Life My Way offers flexible working conditions to enable work-life balance.

Attractive Salary Packaging is available to boost your take-home pay

Skills and experiences

We require passionate, experienced and versatile NDIS Client Intake Officer able to:

• Demonstrate an understanding of the NDIS requirements
• Demonstrated experience in working the Disability, Aged, Mental Health or Nursing sector
• Expertise in stakeholder engagement; ability to influence and collaborate diplomatically
• Demonstrated capacity to work autonomously, while consulting and collaborating as needed
• Ability to prioritise workload, use initiative and offer solutions and options in an ever-changing
• Self-motivated, enthusiastic and reliable work style
• Provide a NDIS Worker Check and Working with Children Check (or Willing to obtain)
• Current First Aid (Willing to obtain)
• Australian Driving licence
• Strong communication (written and verbal), technology, interpersonal and advocacy skills, with the proven ability to write clear, structured, articulate and persuasive proposals