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Form of work
Salary- Promote independence, development and confidence in a portfolio of highly complex clients
- Full time role based in Dandenong South, Hybrid model
- SCHADS Level 5, base salary starting from $93,858.96 plus super + salary packaging benefits
Experienced in supporting people with mental disorders you will be motivated by seeing these individuals thrive within their communities as a result of care plans that promote independence, resilience and confidence.
This will have been gained in a role with similar case management responsibilities where you have supported a portfolio of highly complex clients in helping them to access supports and services within their community.
To achieve this, you will possess:
- Degree qualifications in an Allied Health discipline with experience in Mental Health or other related disciplines (mandatory min. level of qualification)
- Experienced working in Support Coordination, as a Local Area Coordinator (LAC) or Care Plan Coordination
- An understanding of the Trauma Informed Care Network as well as NDIS Framework
- Knowledge of accessing community resources, particularly in the areas of health, drugs and alcohol, legal, income support, employment and recreation
- The ability to approach problem solving with creativity, resourcefulness and wisdom
- Effective written, computer literacy and verbal communication skills
About the Role
As a Specialist Support Coordinator for ermha you will actively manage a portfolio of clients and provide coordination in accordance to their NDIS plan, assisting to connect with supports, build capacity and resilience. You will also provide support, supervision and guidance to staff.
To achieve this the role entails:
- Managing complex clients for support coordination program
- Developing support plans & Implementing NDIS plans
- Report writing (including NDIS & MACNI reports)
- Making appropriate referrals to external services
- Monitor funding
- Chair/minute care team meetings and provide supervision to staff
- Conducting needs assessments based on their NDIS plan and goals
- Care plan coordination for NDIS participants that also have MACNI support
- Liaising with stakeholders (NDIA, DHHS, MACNI, clinical care teams, case managers, allied health professionals & local service providers etc.)
- Assisting clients to achieve goals through building capacity, knowledge, resourcefulness and confidence
It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening, Working With Children's Check, work rights and possess a current & valid driver's licence.
What we can offer you
Ermha365 is an agile and innovative non-profit with a growth agenda across Australia.
As an employee you will be offered:
- Support as needed utilising our 24/7 Employee Assistance Program and unlimited access to our online Wellbeing Centre
- Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
- Flexibility in working hours to suit work life balance
- A supportive team environment that is engaging and inspiring
- A competitive total package - SCHADS award with the ability to reduce your taxable income through salary packaging and access to discounts with 400+ retailers in Australia
This job isn't for everyone. At ermha365 we work with clients with some of the most complex Mental Health and disability support needs in Victoria. We're a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.
ermha365 is committed to the safety, participation and empowerment of all children. Further information at
Diversity and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of Mental Health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.
