Address- Attractive salary
- An immediate start
- Up to $10K in upskilling support
Our client is a national government-approved service provider of the National Disability Insurance Scheme (NDIS). Its vision is to provide quality care services to the community.
Our client is an organisation that specialises in providing the highest quality support for people with disabilities. As a provider of government-subsidised care and support services, our client aims to empower people to live on their terms by offering more excellent choices, control, and freedom.
Key responsibilities
- Provide Level 2 Coordination of Supports to NDIS participants.
- Complete plan review reports, support plans, case notes, and other relevant required reports.
- Monitor and report progress against NDIS goal plans and budgets.
- Knowledge and understanding of the NDIS (e.g., policies & price guide) and the Quality and Safeguarding Framework.
- Collaborate with participants and their informal support networks and build connections with providers, local community services and NDIS contacts.
- Support participants in understanding their NDIS plan and funding plan.
- Support participants in designing their support framework within available plan funds to achieve goals, including coordinating the participant's budget.
- Gather and prepare evidence for the participant's plan review.
- Perform all underlying administrative tasks related to support coordination, service provision and budget.
- Keep up with tasks within the timeframe, manage caseload and deadlines, and work within the Key Performance Indicator framework.
- Develop strong work relations with relevant internal and external stakeholders, including communities and government entities such as the Department of Justice, health, education, employment, community NFPs, and other NDIS providers.
- Engage with NDIA regional contacts, including Local Area Coordinators.
- Maintain the privacy and confidentiality of participants, carers, families, and the organisation.
- Demonstrated minimum 2 years experience as a NDIS Support Coordinator or relevant experience in a similar field.
- Provide proofing evidence of Knowledge (NDIS plan, budgeting, and invoicing), such as a letter of appreciation from a previous workplace.
- Diploma level is desirable.
- Experience with Mental Health and Disability is essential
- Experience coordinating a broad range of community service programs, including the NDIS
- Show the ability to coordinate service expectations and professional boundaries.
- Strong communication skills, including listening.
- Able to research, interpret and apply complex concepts
- Able to apply complex concepts to design and implement practical solutions for participants within plan funding.
- You can coordinate, organise, and track activities/bookings/tasks
- Able to self-manage to achieve multiple and often competing deadlines
Only shortlisted candidates who meet our requirements will be contacted.
